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Customer Information

Clients: Graeme Davies

Satisfaction:

Uploaded on Jul 12, 2011


Dear Tom,

Thank you and to China Travel Depot for this really beautiful trip to Beijing! Me and my wife, we are fully satisfied with this trip and services! We have no any complain, everything (hotel, transportation, visiting trips, foods, guides) were well organized!

The meals were very good and the service at the restaurants also very good. No complaints what so ever from our side. Also our guide, Snow, made sure we had everything we wanted.

We enjoyed our guides, especially the one in Beijing. She and the drivers were on time each day. Our flight was late getting to Beijing due to a weather delay and she greeted us with a smile and a warm welcome to Beijing. Next morning she allowed us an extra hour to get ready for the tour. We were delighted with our guide. She gave the right amount of information. No disappointments. We felt comfortable with all the guides. Much like being with friends.

The cars were all clean. The driving was good; we never had any worries about the driving. The drivers always opened the doors and packed the luggage, they were always well mannered - no problem with the cars or drivers. The hotel was also satisfying, rooms clean and service excellent. I loved the bell boys’ uniform.

We really enjoyed our vacation in China. After everything was arranged and numerous emails I send double payment, just click twice. So what, I was so excited. Making double payment and I even didn't know it. Received email from China Travel Depot and in the email they informed me that refund is on the way for the extra payment I have made. In no time refund was posted to my credit card. If any of our friends were traveling to China we would definitely recommend your tour company.

Best Regards,
Graeme Davies,
Australia
Recommendation
  • 99%
  • overall satisfaction:
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