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Customer Information

Clients: Martin May

Satisfaction:

Uploaded on Jul 13, 2011

Dear James,
First of all, please receive my apologies for not answering in time. Sometimes things get a little complicated. In reply to your last email I would first like to comment about the extraordinary service I received from yourself and your office. It seems you are all highly organized, and the best aspect of this is that you deliver exactly what you offer. I am very impressed and feel sure that with this kind of service and attitude your company will ensure great success.

I thought the time spent was about just right. There was long enough at each sight to see everything but not long enough to become bored. There was also so many sights packed into each day I thought it was excellent overall. All of the meals were very good on the trip, in fact the food exceeded our expectations on several occasions. All of the guides that we met provided a high quality of service. They all spoke excellent English and had an astonishing knowledge of the cities and sights. They were able to answer almost all of our questions and were entertaining and likable.

Overall we were extremely impressed with China Travel Depot service as it made the trip as memorable as it was. Please feel free to use our comments although I'd prefer if you didn't publish the email address.

Xiexie :-)
Martin May
Canada
Recommendation
  • 99%
  • overall satisfaction:
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