Hi Carol,

When I first contacted your company through internet, I did not know your company any better. It was at a great risk to do a business with an unknown travel agency, particularly in China. However, after I communicated with you a couple of times through e-mail, we became friendly very quickly. You showed me your honesty and sincerity and I knew you love your job very much!

Now I am glad that I have trusted you and everything went very well and we were very pleased. Carol, I thank you very much for your arrangement and for your professionalism in dealing with my tour.

Actually, whenever we arrived at new places, I was a bit worried if somebody is there to pick us up or not.
But, sure, your agent was there every time, waiting for us! You made us very happy.
Thank you.

Best regards,

Ted Park & Shinae Park
Canada