Dear James,

We happily got the flexible individual tour we wanted. The reason we paid extra money to tour as a small family was the expectation that each guide would be able to be flexible to meet our individual needs and interests. We could not be happier with the delivery of China travel depot and each of their city guides.. They met and exceeded our standards consistently. We spent the most time with four of your guides.

Ginger in Beijing was young, eager, and friendly. She was the favorite of our 11 year old grandson and took good care of us. Her knowledge of the local attractions was good as was her English and explanations.

Chris in Xi'an was our best guide. Her professionalism was clearly the highest. Knowledge and English were very good. She was the most 'organized' for what she was going to show us and gave good lectures in a quiet place before we got to each exhibit. Most of your other guides simply got to an exhibit and then explained it, but not in the context of a whole. She handled the room situation at the Sofitel well .
Shirley in Shanghai could not have been more helpful or flexible in dealing with a tired family. She should be commended for her flexibility and helpfulness. We enjoyed meeting her as a person. Again, I must favorably comment on her flexibility in Shanghai and the long hours she spent with us.

The drivers and cars were all comfortable and for the most part drove more safely than general traffic. You must continue to stress passenger safety to each of your drivers. The faster time is not as important as passenger safety. Mr Tang in Shanghai was especially helpful to Shirley and us.

All hotels were up to standards with both the Sofitel and Shanghai Radison especially nice. All were well situated. The Cloisonne, silk drawing and calligraphy turned out to be better stops than I expected because they all had demonstrations.

Xi'an - well worth the visit. Seeing how the warriors could have been made beforehand was good. Terra cotta exhibits were well done. The visit to the wall including the bike ride was enjoyed by all.

The Cruise along beautiful landmarks of Three Gorges was simply outstanding and memorable. The drive through the country side in open air bus was a hit, and the farm visit was very educational.

Shanghai: The city presents itself well and we would suggest all itineraries include it. The day time exhibits were all worth seeing (Museum, financial center, urban planning, Confucius temple). We especially liked the Yuyuan gardens. We went to see the acrobats. This will remain one of the highlight moments for all of us. - I would recommend that you try to include this in every itinerary and not leave it 'optional'. No one should miss this.

I will certainly recommend your services to anyone who is interested in going there in the future. Stay well and positive as you normally are.

Regards,

Harry Guiles
UK