Dear Tom,

We have just arrived from Thailand. Now, back to work. What it means the promise of a next vacation sometime in a year time or less.

In general everything was great and interesting, China exceeds the tourist expectations due to its fast and recent development.

The only problem we had was in our trip from Shanghai to Hangzhou by train. Comparing to what happened in our trip from Beijing to Xian (the luggage was all the time with us), nobody told us that in this trip this was going to be different. The luggage was not consigned in the same train. It is little inconvenient. If we get inform in advance then it would have been very easy to solve. We had to go back to the train station that same day in the afternoon. Fiona, the guide in Shanghai, was very nice trying to minimize the inconvenience.

Thank you Tom for your nice attention and I hope this feedback helps to improve your service that has been excellent in all other aspects.

Very cordially,

Jorge
Thailand