Uploaded on Aug 09, 2011
Hi James,
I thought your tour organization was fantastic! Everything was top-notch from start to finish. From the polite and informative email exchanges, to the personal phone call the day before the tour from our guide, to the wonderful and extremely high value content of the tour itself, to our wonderful and personable guide, to the professional driver, and the nice lunch at a fine restaurant.
I enjoyed each of the venues and though I believe opinions may vary on how much time should be spent at each, I thought the distribution of time was generally appropriate. The only exception was that I felt somewhat rushed at the Palace Museum and would like to have had more time allocated there.
Sincerely,
Faye Jacobs, Italy