Uploaded on Aug 09, 2011
Hi Carol,
We were really very pleased with the way in which you had arranged our itinerary in Shanxi province. The guides were first class. They were friendly, and helpful and considerate and in particular their English was so good that one would easily believe that it was their native tongue.
Always they were waiting for us when we arrived at the ship or airport terminals and they checked us in for the subsequent flights. Equally we were very happy with our drivers.
Overall we could not offer any advice as to how the tour could have been improved further as we found no cause for any criticism.
We hope to return to see some more of China in the future and if so, we would certainly arrange the visit with your company again. Equally we shall recommend you to any of our friends who intend to head your way.
With regard to providing our email to other clients I am happy to agree to provide my email address to no more than three clients but I would like you to let me know to whom you give my address so that I know that you have referred them. Otherwise I tend to delete emails from those whom I do not know without opening the email.
If there are any other aspects that you want to ask me about do not hesitate to email me.
Kevin Kennedy
USA