Tom,

My travelling companion and I were both very pleased with the arrangements for our trip to Harbin and Yabul, I have only minor suggestions for improvements.

I think that the itinerary that you send to people should include the Chinese characters for the correct hotel; then it would be easier to show a taxi driver. You used the term mansion but the hotel paperwork does not say that.

We were very grateful to your employee who helped us to the correct hotel etc. She should be congratulated for helping us at a late hour.

Overall, we enjoyed our trip very much. We are now safely at home and have many great memories of our trip. We will be recommending your company to friends and certainly use your companies services next time we travel to China.

Thank you for your work on our behalf,

Maureen Spillane
Finland