Hi Carol,
We were very happy with the way you answered all our questions in advance. We were also very happy with our guides. Their knowledge, flexibility, and geniality were unfailing, making our trip a most delightful experience. Your guides and your excellent pre-trip communications are extremely strong reasons I would recommend your agency to others.

I understand that as a company it is difficult for you to please everyone. It is always difficult to find a balance between good service and making money. Overall I would say that your company is doing a very good job. Again, we felt that we had great value for the money we paid. I would highly recommend your company to anyone thinking of doing a tour in China. We have many great memories that will last us a lifetime.

Sincerely,
Ellen Koopman, U.S.A