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Reviews of Shangri-La Hotel-Chengdu , Chengdu

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Hotels Reviews - Shangri-La Hotel-Chengdu

  • No.9 Binjiang East Road, Chengdu, Sichuan(Show Map)
  • Address in Local Language:成都錦江區(qū)濱江東路9號(hào)

Overall Satisfaction

From 121 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Thomas K

(Dubai, United Arab Emirates)

Jun.02, 2014

Overall Satisfaction
"Asian Hospitality at its best"
Asian Hospitality at its best
Excellent and warm reception given upon arrival. After a long drive from the airport it would have been nice to receive a cold towel or a small welcome drink. The reception staff are polite and...
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would
recommend

Ms. INeedAVacayStat

(Washington DC, District of Columbia)

Jun.02, 2014

Overall Satisfaction
"Great Location!"
Great Location!
This hotel is located in a great area! The planted gardens are amazing and the hotel is beautiful. Our room was larger than a standard hotel room. The bathroom had 2 doors: 1 by the main room door...
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would
recommend

Ms. Arthur S

(Henderson, Nevada)

Jun.05, 2014

Overall Satisfaction
"Breakfast!"
Breakfast!
Great location in center of city (Starbucks around the corner if necessary). Excellent base for walks along the river. Rooms comfortable and well equipped...we stayed there 3 times during our tour...
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would
recommend

Ms. Clara C

(Singapore)

Jun.07, 2014

Overall Satisfaction
"Excellent service"
Excellent service
My daughter and myself were very impressed by the high level of services of the hotel staff - the chambermaid, the front desk and especially the concierge. The concierge went to the extend of...
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would
recommend

Ms. BizPleasure_11

(Los Angeles, California)

Mar.19, 2012

Overall Satisfaction
"Lovely...good service"
Lovely...good service
If you can afford it stay here. Staff is very friendly and helpful - I got my bank card stuck in an ATM closeby and they helped contact the bank etc to get the card back. English level is fine for...
  • Value for Money
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would
recommend

Ms. BigVerntherealone

(Hong Kong)

Mar.13, 2012

Overall Satisfaction
"Very good and up to Shangri-la standard"
Very good and up to Shangri-la standard
Did not know where I had been booked and got what I perceived to be a very good rate. Very good check-in and excellent service in the bar though surrounded by a very rowdy crowd who were smoking...
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would
recommend

Ms. IceMenon

(Bangalore, India)

Mar.10, 2012

Overall Satisfaction
"Simply perfect!"
Simply perfect!
I was on a business trip to Chengdu with colleagues and stayed in the Shangri-La for two nights in February 2012. Right from the time I arrived - the staff made me feel right at home with their...
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would
recommend

Ms. jguttenberg

(Scarsdale, New York)

Feb.26, 2012

Overall Satisfaction
"Amazing service"
Amazing service
I have rarely seen a hotel where people go so out of their way to help with everything. The staff was so accommodating to me, my wife and kids. They bent over backwards on almost everything. Highly...
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would
recommend

Ms. shockr

(Vancouver, Canada)

Feb.27, 2012

Overall Satisfaction
"One of the higher end hotels in Chengdu. Reservation/Front Desk lied to us"
One of the higher end hotels in Chengdu. Reservation/Front Desk lied to us
We stayed here for 2 nights for business and 2 nights in the Millenium Chengdu for the weekend. This hotel is beside the Chengdu Lan Kwai Fong. There is a Starbucks next door also for you coffee...
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would
recommend

Ms. NickBkk

(Bangkok)

Feb.19, 2012

Overall Satisfaction
"Excellent hotel but not consistent service in restaurant"
Excellent hotel but not consistent service in restaurant
The Hotel may be a good choice in Chengdu as long as you do not need to be near a shopping mall or supermarket, since there are none on walking distance, although there are a lot of restaurants and...
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