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Reviews of 999 Royal Suites & Towers Shenzhen, Shenzhen

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Distance to

Bao An International Airport

International Airport 34.90 km

Shenzhen Railway Station

Railway Station 6.00 km

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Hotels Reviews - 999 Royal Suites & Towers Shenzhen

  • No.1003 Shennan East Road, Luohu District, Shenzhen (Show Map)
  • Address in Local Language:深圳市深南東路1001號

Overall Satisfaction

From 30 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Elsalina

Jul.31, 2014

Overall Satisfaction
"Great room"
Great room
Stay here for 2 nights. The suites was fabulous. . Big comfy bed and spacious room. There are small kitchen also to use. The customer service was perfect. The manager on duty even took me to nearby...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. peppy5

(Mississauga)

Jun.09, 2014

Overall Satisfaction
"Huge Rooms and Economical"
Huge Rooms and Economical
I stayed at the Royal Suites & Towers for the weekend on May 23rd – 25th with my wife and two young sons. We arrived around 4:00 pm on the Friday and we were able to check into our room right away...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. LondonWolfeee

(LONDON)

May.17, 2014

Overall Satisfaction
"NON EXISTING SERVICES."
NON EXISTING SERVICES.
I have stayed here for the last 10 years, twice annually. In the pursuit to cut costs, they have removed soft drinks and snacks from the executive floor, razors from rooms and services appear not...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
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would
recommend

Ms. Journey30

(Singapore, null, Singapore)

May.27, 2014

Overall Satisfaction
"Above Average"
Above Average
New Standard Suite Room (newly renovated) overall, room is quite comfortable. FOC chinese tea-bag and 2 bottles of mineral water. Near Dongmen Street, one major issue at this hotel it's very...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. Fountainhall

(Bangkok)

May.28, 2014

Overall Satisfaction
"Hugely Disappointing"
Hugely Disappointing
Normally I would not have considered this hotel but a special Travelzoo offer tempted me. Unlike three such offers last year (all of which were excellent), this was very disappointing, the more so as...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
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would
recommend

Ms. Mohamed M

Jun.03, 2014

Overall Satisfaction
""I love it" "
"I love it"
We (12 engineers) booked rooms in this hotel from May 5th to May 31th. Overall, our suite rooms are clean , the hotel Staff speak a little or no english at all! except a nice girl from Estonia...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. GwendaM2012

(Brisbane, Australia)

Apr.15, 2014

Overall Satisfaction
"Fantastic"
Fantastic
At short notice, we booked into the a Royal Suites & Towers. Our previously booked accommodation turned out to be a total nightmare. Once we arrived, we felt at ease and even though our on line...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. Garson H

(Toronto, Canada)

Apr.22, 2014

Overall Satisfaction
"Good Experience"
Good Experience
Initially my feeling was that I made a mistake booking this hotel. When I checked in I requested non-smoking. I was put in a room that wreaked of smoke. As well the room was not cleaned from the...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
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would
recommend

Ms. Melanie L

(Shanghai)

May.25, 2013

Overall Satisfaction
"Great value for money - 24 hour check out"
Great value for money - 24 hour check out
This is a great value-for-money hotel. They offer a 24 hour check out service, so if you check in at 5 pm your check out the next day is at 5 pm. The front desk couldn't find my reservation at first...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. Mikael W

(Stockholm, Sweden)

Jul.26, 2013

Overall Satisfaction
"Degraded"
Degraded
We have always stayed at this hotel when in Shenzhen, which is a few times a year. And we always liked it before. But now, it has degraded beyond what I think is acceptable. Previously the location...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities