The Suzhou Palm Bay Business Hotel is located at the intersection of Ancient Town District and Singapore Industrial Park, close to subway station and Central Park. Nearby attractions include Guanqian Street, Jinji Lake, Sky Wheel Park and Suzhou International Expo Center. It is 87 kilometers away from Shanghai Hongqiao Airport.

The rooms equipped with direct-dial telephones, climate control, 24-hour hot water, showers, hair dryers, desks and electric kettles. The hotel properties include free Wi-Fi in public area, parking lot, safe-deposit boxes at reception, left luggage service, laundry service and postal service.