The 37-story Four Seasons hotel (Shanghai Siji Jiudian) is located off Shimen Road in the Jingan neighborhood of Shanghai. Nearby attractions include People's Square, Jing An Park, Shanghai Exhibition Center, Grand Theatre, Nanjing Road and Huai Hai road shopping areas, Jing An Temple, Shanghai Museum, and Jade Buddha Temple. It is 13 kilometers from Hongqiao Airport and 47 kilometers from Pudong Airport.

Opened in 2002, the hotel offers 439 rooms and suites, equipped with satellite televisions, wired and wireless Internet, iPod docking stations, refrigerators, mini-bars, coffee/tea makers, direct-dial telephones with voice mail, complimentary newspapers and in-room safes. Bathrooms include separate bathtubs and showers, bathrobes, hair dryers, and makeup mirrors. All rooms are non-smoking rooms; 24-hour room service is available.

The hotel property features an indoor swimming pool, fitness center, health spa, sauna and massage center, western and Asian restaurants, a poolside bar, concierge service, multilingual staff, ticket service, airport transportation, beauty salon, laundry service, valet parking, safe-deposit boxes, limousine rentals, and babysitting service. Conference facilities include a ballroom, meeting rooms, business center and audio-visual equipment.