Hello Julia,
Overall we were very pleased with your service while organising the trip, for which we thank you personally, and with the attention we received from the guides and drivers in China. We have already filled in questionnaires given to us by each of the three guides we had, and have little to add here.

Basically, I think our tour can be broken down into 2 parts only for evaluation. For the first part, the tour guides. For both cities, I think they did exceptionally good in guiding us in each city. Both of them speak very good english as well. They explained about 95% clearly on each of the sites we went. And the good thing about the two guides is both of them are almost the same age as with us. Therefore, we didn't find a hard time in getting along with them from the first day we met. I highly recommend matching tour guides of same age groups. Secondly, for the service vehicle that we used for both cities, both of them are very clean and in good condition. The drivers in both cities are very kind and helpful and well groomed as well.

At last, I hope I can visit other places of your country and cooperate with your company.

Many thanks,
Frenco Buffon
Italy