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Customer Information

Clients: Jeremy Mould

Satisfaction:

Uploaded on Jul 21, 2011

Dear Tom,

Hello!!! We are finally home from our wonderful vacation and yes, I would love to provide you with some feedback. First of all, we had an incredible vacation. We thoroughly enjoyed everything and you planned our trip out very well. You have been so great to work with and I hope our paths cross again in the future. I will definitely recommend your agency to my friends and family. I would prefer that this email address not be posted to your website but I will send you my personal email address that you can post to the site.

Our guide was excellent! She arranged the meal perfect by phoning before, so no waiting. She also came a few times during the meals to check if everything was OK. Her timing was always good! She was really conscientious and she was able to listen to all of our needs. She adapted the day schedule to our needs and we really appreciated everything she did for us. I would recommend her anytime to my friends as a good guide. She gave us a lot of information, and she was able to answer most of our questions regarding the country, the history, the people etc.

The meals were exceptional and plentiful. We ate in a variety of excellent restaurants and sampled many different regional foods - just as your itinerary stated. We gained far too much weight! The hotel was especially noteworthy given its location and unique design.

Your organization can be congratulated on being very professional and supported by excellent guides. It was great to be met and looked after so well during our stay in China. Well done. You deserve to succeed.

Best Regards,
Jeremy Mould
Australia
Recommendation
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