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Customer Information

Clients: Wolf Klaphake

Satisfaction:

Uploaded on Jul 28, 2011


Dear Tom,

Wow, what a wonderful trip. I would like to thank the China Travel Depot group for making my trip so awesome and worry free. My wife and I really enjoyed ourselves in Xining and all thanks to the excellent service and facilities provided by you and your colleagues.

We enjoyed our guides, especially the one in Beijing. She and the drivers were on time each day. Our flight was late getting to Beijing due to a weather delay and she greeted us with a smile and a warm welcome to Beijing. Next morning she allowed us an extra hour to get ready for the tour. We were delighted with our guides. She gave the right amount of information. No disappointments. We felt comfortable with all the guides. Much like being with friends.

All the meals were excellent in quality, except the lunch on our departure day from Beijing. Our drivers and car were very good indeed. Our drivers were safe drivers, the bus was always clean and the temperature was good. Also the size of the bus was good. We are satisfied with your choice of 5-star hotels. Rooms were comfortable and clean. The décor were attractive. The breakfasts served were great.

Overall we were very happy and would certainly use your services again if we return to China. Thanks you again from us all.

Best Regards,
Wolf Klaphake,
New Zealand
Recommendation
  • 99%
  • overall satisfaction:
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