Uploaded on Jul 28, 2011
Dear Luis,
We really enjoyed our vacation in China. After everything was arranged and numerous emails I send double payment, just click twice. So what, I was so excited. Making double payment and I even didn't know it. Soon I received email from China Travel Depot and in the email they informed me that refund is on the way for the extra payment I have made. In no time refund was posted to my credit card.
Overall our tour was excellent, we all enjoyed it so much. Everything arranged by China Travel Depot went exactly as planned.
Our local guides were very good; he helped us out several times during our tour and was very good with the 2 kids we had traveling with us. We found his knowledge and English to a very high standard. We also found our drivers very good. His driving was excellent and we all felt very safe with him. The van was always clean and we enjoyed the water that was on board the van.
We totally enjoyed the meals that you arranged. The food was always extremely well prepared and honestly it was the best Chinese food that we have ever had. The quantity was always sufficient. The driver in Beijing was particularly helpful and attentive, and had an excellent knowledge about the city and routes to get to all the sites. Every hotel we stayed at was great, no complaints.
China Travel Depot made our China experience absolutely fantastic. You were very kind to rapidly answer my many questions during the trip planning process and made me feel very comfortable in working with them. You were even able to accommodate last moment changes that I had during the trip. The overall service and experience exceeded my expectations and I am happy to recommend them to my colleagues and friends. Thank you very much!
Best Regards,
Anthony Hill,
Canada