Uploaded on Jul 29, 2011
Dear Tom,
Sorry for not returning your email quickly. Overall, the vacation was enjoyable. The hotel in Datong was located close to several places we wanted to visit, and the guide was fine. The mix up at the railway station was understandable since we arrived early.
The Hotel in Taiyuan was what I expected. The rooms were large and very up to date with a flat screen TV. The staff was very helpful. We found the guide Libby to be delightful, she was very well informed and we all felt that she was truly interested in our group having a great time. I hope that you will use this hotel again for any other travelers that you might send to Taiyuan. The hotel in Pingyao was average. The rooms were very small and the staff wasn't very helpful. Just my observation.
My friends and I enjoyed the trip that you developed for us. Thank you so much for your time. I have recommend your company to several people at my workplace who are interested in traveling to China. I hope they will use your company. Feel free to use me as a reference.
Regards,
Steven Finley
USA