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Reviews of Suzhou Shangri-La Hotel, Suzhou

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Main Airport 129.70 km

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Hotels Reviews - Suzhou Shangri-La Hotel

  • 168 Ta Yuan Road Suzhou China(Show Map)
  • Address in Local Language:中國蘇州市新區(qū)塔園路168號

Overall Satisfaction

From 52 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Thung673

(Doha, Qatar)

Oct.20, 2014

Overall Satisfaction
"Great place to stay and come to rest but pricey"
Great place to stay and come to rest but pricey
Shangri-La is a great hotel chain. This particular hotel offers great rooms and friendly staff. The bars are a bit outdated and no longer really well frequented, it seemed. Hotel is not really in the...
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would
recommend

Ms. Thomas J

(Zurich, Switzerland)

Oct.21, 2014

Overall Satisfaction
"Best choice in Suzhou!"
Best choice in Suzhou!
Excellent service all over the Hotel! Very convenient Horizon Lounge for Check in / out, breakfast, meetings or for relaxing after a busy work day. Very intent staff in all areas of the Hotel...
  • Value for Money
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would
recommend

Ms. Carie Y

Oct.24, 2014

Overall Satisfaction
"Wonderful experience"
Wonderful experience
Staff were very cheerful and helpful. We bought some stuff from a wet market and they had to be stored in fridge. The concierge offered help. They were very thoughtful too. We used their laundry...
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would
recommend

Ms. Tanja B

(Nuremberg, Germany)

Nov.09, 2014

Overall Satisfaction
"Not as it used to be"
Not as it used to be
Service is still pretty good, or I should say, if you know somebody or if you stick out to the staff. Rooms are big and nice, but the age shows by now and the clientele changed as well. It is still...
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would
recommend

Ms. Paul_Ng_Mel_and_HKG

(Melbourne, Australia)

Sep.01, 2014

Overall Satisfaction
"Excellent Chinese Dinner Experience and Comfortable Room - Another Gem in the Group"
Excellent Chinese Dinner Experience and Comfortable Room - Another Gem in the Group
Shangri-la Suzhou is impressive, by its size, design, services, people, facilities, rooms, house keeping, restaurants, bars and lounges - all achieving their purposes to make customers/guests...
  • Value for Money
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would
recommend

Ms. redpagoda

(Shanghai, China)

Sep.13, 2014

Overall Satisfaction
"Good Value 5 Star Stay in Suzhou"
Good Value 5 Star Stay in Suzhou
Location: Closer to the west of Suzhou where Tiger Hill and Suzhou Amusement park is located. More in an industrial area as opposed to downtown, but close to restaurants and malls. Room: Good...
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would
recommend

Ms. Terjama75

(Oulu)

Sep.18, 2014

Overall Satisfaction
"superb!"
superb!
Friendly service with nice and spacious rooms. When you come to the hotel, you feel yourself very wellcome. There is fresh fruits waiting for you when entering in room. Lounge area is very handy when...
  • Value for Money
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would
recommend

Ms. stamfordboy2001

(London, United Kingdom)

Sep.20, 2014

Overall Satisfaction
"Good work location if your business is in Suzhou New District"
Good work location if your business is in Suzhou New District
Suzhou (to my mind) is split into 3 area's west to east. SND -Suzhou new district which despite the name is not the newest area of Suzhou. Downtown which contains the the older parts of Suzhou and...
  • Value for Money
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would
recommend

Ms. MarkB8532

(Auburn Hills, Michigan)

Sep.26, 2014

Overall Satisfaction
"Trouble Free business stay in Suzhou"
Trouble Free business stay in Suzhou
I have stayed at this facility a number of times over the past 12 months and their service, attention to detail and the value is second to none. Excellent staff, very clean and modern rooms with a...
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would
recommend

Ms. Rudolf S

(Regensburg, Germany)

Aug.23, 2014

Overall Satisfaction
"Excellent Hotel with very good service"
Excellent Hotel with very good service
For a business travel the best hotel. The service is excellent, the spa fulfill all the needs including the swiming pool for fitness after a hard day and also the massage centre is excellent. Ther is...
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