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Reviews of Hilton Hotel Shanghai, Shanghai

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Main Airport 10.90 km

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Hotels Reviews - Hilton Hotel Shanghai

  • 250 Hua Shan Road, Shanghai(Show Map)
  • Address in Local Language:上海市靜安區(qū)華山路250號(hào)

Overall Satisfaction

From 324 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Sudisha

(Delhi)

Jun.22, 2011

Overall Satisfaction
"Excellent customer service"
Excellent customer service
When one is in China its a pleasure to stay at a hotel where staff speaks as well as understands English. Staff is eager to help you with eating out places,taxis and all that you need to make your...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. traveler347

(NH)

Jun.27, 2011

Overall Satisfaction
"I stay here often and am always delighted!"
I stay here often and am always delighted!
I am a frequent traveller and stay at the Hilton Shanghai regularly. I am treated exceptionally well every time I go. Everything I ask for is quickly resolved. The Sichuan restaurant on the top is...
  • Value for Money
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would
recommend

Ms. zingmaster

(Vancouver)

Jun.29, 2011

Overall Satisfaction
"Comfortable stay"
Comfortable stay
Stayed here for 5 nights in a basic King room. The room layout was good with a nice view of the city. Room was in good repair and it was nice having a large TV with a variety of channels. Great bed...
  • Value for Money
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would
recommend

Ms. KSand474

(Manila, Philippines)

Jun.23, 2011

Overall Satisfaction
"Best Hilton stay so far..."
Best Hilton stay so far...
I am Hilton Honors member and this Hilton surpasses the other Hilton hotels and brands I've stayed. The entrance and lobby areas are spectacular. The restaurants were very good and offered a wide...
  • Value for Money
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  • Room Comfort
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would
recommend

Ms. Katcha2

(Vancouver)

Jun.13, 2011

Overall Satisfaction
"Very good overall but nothing special."
Very good overall but nothing special.
It's only been a few weeks since my stay but this hotel has little about it that makes it memorable. The breakfast in the exec lounge was very,very good. The concierge helpful. Other than that, just...
  • Value for Money
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would
recommend

Ms. AltyDave

(Shanghai, China)

Jun.14, 2011

Overall Satisfaction
"Excellent service , rooms dated"
Excellent service , rooms dated
Second visit here on business . Staff are very friendly , excellent front desk , great staff at breakfast ..... Coffee , orange juice top up without even asking !!! Doorman recommends great places...
  • Value for Money
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would
recommend

Ms. tmccaleb

(Tallahassee, FL USA)

Jun.14, 2011

Overall Satisfaction
"Excellent Hotel"
Excellent Hotel
An excellent hotel. I would rate it a 5-star. Very luxurious. Spent 3 nights with a tour group. Shanghai is huge and spread out. The hotel is probably a bit far for walking to Old Town or to the...
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would
recommend

Ms. inja48

(Australia)

Jun.01, 2011

Overall Satisfaction
"comfortable stay"
comfortable stay
Most rooms in this hotel are comfortable and well appointed. The hotel is clean and the staff friendly and helpful. I did encounter a problem with the layout of a corner room, this was handled well...
  • Value for Money
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would
recommend

Ms. Punchlinejohn

(Queensland)

May.27, 2011

Overall Satisfaction
"The Best yet"
The Best yet
I have stayed in many hotels over the years and many Hilton's but the Hilton in Shanghai was excellent. My colleagues and I were put on the Executive floor where I checked in and out. I was put in...
  • Value for Money
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would
recommend

Ms. TheHorseys

(Singapore)

Apr.07, 2011

Overall Satisfaction
"Still setting the standard"
Still setting the standard
The Hilton Shanghai was one of the first international hotels in the city in the 1990s and has aged very well. The staff are well trained and friendly. The lobby area is a little dated but the Atrium...
  • Value for Money
  • Location
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