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Reviews of The Excelsior Hotel Hong Kong, Hong Kong

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Hotels Reviews - The Excelsior Hotel Hong Kong

  • 281 Gloucester Road, Causeway Bay(Show Map)
  • Address in Local Language:香港銅鑼灣告士打道281號

Overall Satisfaction

From 186 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. SuziQ1950

(Melbourne, Australia)

Mar.06, 2012

Overall Satisfaction
"Position Perfect!"
Position Perfect!
We decided on this, our 3rd trip to Hong Kong, to stay on the island and chose The Excelsior because of its close proximity to shops, restaurants, MTR, trams, buses and of course the harbour...
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would
recommend

Ms. AviatorHouston_UK

(Houston, UK)

Mar.08, 2012

Overall Satisfaction
"Slightly dated, but wonderful friendly service"
Slightly dated, but wonderful friendly service
This was our third trip to HK and we chose this hotel due to it being part of Mandarin Oriental group (we stayed recently at MO, Singapore). We chose a room on the executive floor. This costs more...
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would
recommend

Ms. saigondave

(Ho Chi Minh City)

Mar.09, 2012

Overall Satisfaction
"Top spot in Causeway Bay"
Top spot in Causeway Bay
I spent a couple of nights at the end February on business and I find the service outstanding. Check-in was busy but staff brought me to a side counter where i was served. Concierge service is...
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would
recommend

Ms. NesslouTravels

(Sydney)

Mar.10, 2012

Overall Satisfaction
"Great service, only let fault is its dated"
Great service, only let fault is its dated
Upgraded to a suite on the 18th floor, slightly dated but they have thought of everything - ill also have to say the best hotel bed I've ever slept in!
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would
recommend

Ms. yvakat

(Ghent, Belgium)

Mar.11, 2012

Overall Satisfaction
"Always a pleasure to be back"
Always a pleasure to be back
We returned to this hotel, staying again in an executive room ; the staff of the executive lounge is most helpfull and friendly, a real pleasure to come back to this place ! Convenient location on...
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would
recommend

Ms. silpinge

(Perth Australia)

Feb.26, 2012

Overall Satisfaction
"Clean and friendly"
Clean and friendly
Stayed here for a week in Feb 2012. Overall it was a very pleasant room, on level 20, described as superior side harbour view which gives you about a 90 degree view of the harbour which is fine once...
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would
recommend

Ms. Kavzchat

(Bangalore)

Feb.28, 2012

Overall Satisfaction
"A Comfortable Stay"
A Comfortable Stay
We had travelled to HongKong for a fair organised by HKTDC. The Excelsior is very close to the Convetion Center-- typically the fair organisers have a bus pick up right at the hotel doorstep. It's...
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would
recommend

Ms. Happy6683

(singapore)

Mar.01, 2012

Overall Satisfaction
"Great location for shopping"
Great location for shopping
Have stayed in this hotel for a week. The location is excellent given the close proximity to shopping centers, food and mtr. The downside is that it is very noisy due to some construction in...
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would
recommend

Ms. Thexder

(Singapore, Singapore)

Mar.02, 2012

Overall Satisfaction
"Convenient location"
Convenient location
Convenient location - near Causeway Bay MTR station, shopping malls, restaurants, etc. Rooms are small as in all HK hotels. There is an airport shuttle bus that comes here.
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would
recommend

Ms. dawn20

(Chlemsford)

Feb.22, 2012

Overall Satisfaction
"Needs to be refurbed"
Needs to be refurbed
Hotel in great location. The hotel itself is very dated and very tired. We stayed on the executive floor which I would recommend, even these rooms should be overhauled. But the staff make up for...
  • Value for Money
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