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Reviews of The Excelsior Hotel Hong Kong, Hong Kong

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Hotels Reviews - The Excelsior Hotel Hong Kong

  • 281 Gloucester Road, Causeway Bay(Show Map)
  • Address in Local Language:香港銅鑼灣告士打道281號(hào)

Overall Satisfaction

From 186 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Joel L

(Taipei, Taiwan)

Feb.05, 2015

Overall Satisfaction
"Good Business Hotel in a Great Location but..."
Good Business Hotel in a Great Location but...
Excellent location, and every time I have stayed there the staff have been exemplary. Very comfortable room and good amenities. However they continue to insist on a heavy surcharge for internet...
  • Value for Money
  • Location
  • Room Comfort
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would
recommend

Ms. wishIwerethere54

(holland)

Feb.05, 2015

Overall Satisfaction
"excellent"
excellent
As I wanted to be sure that I would have harborview from my room as on the pictures, I booked a room on the Executive Floor (31st floor). It indeed was 'a room with a view'! Every morning and evening...
  • Value for Money
  • Location
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would
recommend

Ms. Meridien1144

(Hope Island, Australia)

Feb.06, 2015

Overall Satisfaction
"Always excellent"
Always excellent
The first time I stayed at The Excelsior was 25 years ago. It was great then and is still great now. With great staff, an excellent location, good food and bars it all adds up to the best of Hong...
  • Value for Money
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  • Room Comfort
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would
recommend

Ms. ClarkRN

(Tokyo, Japan)

Feb.07, 2015

Overall Satisfaction
"Great Service, Tired Facilities"
Great Service, Tired Facilities
If you want a hotel where they try to treat you like royalty and fawn all over you, you have come to the right spot. If you want a basic hotel with adequate outlets to charge your devices and...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
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would
recommend

Ms. morrison2015

(Melbourne, Australia)

Jan.20, 2015

Overall Satisfaction
"Excelsior, Hong Kong"
Excelsior, Hong Kong
If you can afford it - this is a really nice hotel. We got a free upgrade to Executive through out Travel Agent which gave us lots of benefits. It is in a good location and near a nice park. As...
  • Value for Money
  • Location
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would
recommend

Ms. Joel J

Jan.21, 2015

Overall Satisfaction
"Great hotel"
Great hotel
Excelsior has great view on the sea and harbour. If possible, ask for room as high as possible. Service is good, breakfast is good and location is excellent. Excellent choice for HK visitors. There...
  • Value for Money
  • Location
  • Room Comfort
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  • Hotel Facilities
would
recommend

Ms. princessbuttercup66

(sydney)

Jan.21, 2015

Overall Satisfaction
"Great staff and location is excellent"
Great staff and location is excellent
This will be our go to hotel for next visits to Hong Kong. All of the staff were polite and helpful, no attitude like we had from all other Hong Kong hotels we have stayed at ( Hotel ICON, Crowne...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
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  • Hotel Facilities
would
recommend

Ms. oliverjohnh

(London, United Kingdom)

Jan.22, 2015

Overall Satisfaction
"Excellent Hotel"
Excellent Hotel
Great hotel in Causeway Bay. excellent value for money; great facilities and very efficient staff. Ideal for both business and leisure travellers. Special recommendation for Dickens bar which is...
  • Value for Money
  • Location
  • Room Comfort
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would
recommend

Ms. Connie072

(Cumbria)

Jan.22, 2015

Overall Satisfaction
"Very pleasant staff"
Very pleasant staff
We stayed at this hotel on a stopover on our way to New Zealand. Without exception the staff were really pleasant and helpful. The breakfasts were excellent and as soon as I asked for gluten free I...
  • Value for Money
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would
recommend

Ms. Twang74

(Singapore)

Jan.01, 2015

Overall Satisfaction
"Great place"
Great place
Hotel is a bit old but it's reasonably priced for HK. Staff were friendly. Breakfast is what you would expect from a typical business style city hotel. I would stay here again but Hong Kong has so...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
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  • Hotel Facilities