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Reviews of The Excelsior Hotel Hong Kong, Hong Kong

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Hotels Reviews - The Excelsior Hotel Hong Kong

  • 281 Gloucester Road, Causeway Bay(Show Map)
  • Address in Local Language:香港銅鑼灣告士打道281號

Overall Satisfaction

From 186 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Nadia_Kaz15

(Singapore, Singapore)

Nov.24, 2014

Overall Satisfaction
"good location but room was disappointing"
good location but room was disappointing
the location is great. Staff helpful however the room category we stayed in was disapointing. Room is quite tired with a very old bathroom with little or no ventilation. terrible cigarette stench...
  • Value for Money
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would
recommend

Ms. amg0111

(Singapore)

Nov.24, 2014

Overall Satisfaction
"Not as good as before"
Not as good as before
1) 1 guest checked in early morning of 30 Oct & was advised her luggage will be brought to the room once it is available. When i arrived at the hotel later the day, when i checked on this, i was...
  • Value for Money
  • Location
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would
recommend

Ms. Lynnette C

(Sydney, Australia)

Nov.27, 2014

Overall Satisfaction
"Wonderful Stay"
Wonderful Stay
definitely worth the extra to stay in rooms with the Executive Lounge access. Food is plentiful and great selection. Lounge staff are helpful wifh services from check-in; visitor information...
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would
recommend

Ms. J M C

(Cardiff, United Kingdom)

Sep.14, 2014

Overall Satisfaction
"Excelsior Hotel Hong Kong"
Excelsior Hotel Hong Kong
The hotel is on the harbour edge, although there is some short term work going on in the harbour adjacent to the hotel for the Wanchai North Point tunnel. These surface works will be subsumed back...
  • Value for Money
  • Location
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would
recommend

Ms. greenstOat24

(Macau, China)

Sep.16, 2014

Overall Satisfaction
"Fair value in Causeway Bay"
Fair value in Causeway Bay
The Excelsior has become something of a landmark in Causeway Bay, and provides easy access to the night life and cultural offerings of Wanchai. It shows its age in terms of its somewhat retro style...
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would
recommend

Ms. NickyPoops

(Singapore)

Sep.16, 2014

Overall Satisfaction
"Great Locale and Surroundings"
Great Locale and Surroundings
Stayed here from 11 September to 14 September with family . Took two rooms. The Hotel was kind enough to upgrade one of our rooms to a bigger room as we asked for a complimentary cot... the room...
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would
recommend

Ms. Russell G

Sep.19, 2014

Overall Satisfaction
"Great Room Service Burger!"
Great Room Service Burger!
You can the from the title that it must be an average hotel if the only outstanding feature was the burger via room service. Not a bad hotel to chose if the central hotels are full - which they...
  • Value for Money
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would
recommend

Ms. meetaps2004

(Mumbai, Maharashtra, India)

Sep.20, 2014

Overall Satisfaction
"Excellent property"
Excellent property
Nice hotel at good price.....i visited this hotel in may and rates were little high at time. However rates are reasonable otherwise. Good n friendly staff well equipped rooms...centrally located...
  • Value for Money
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would
recommend

Ms. Catherine C

(Melbourne, Australia)

Aug.27, 2014

Overall Satisfaction
"Hong Kong lights from L29"
Hong Kong lights from L29
I arrived into HK very late for this stay, and was happy to be on the 29th floor - what a fabulous view of HK at night. This hotel was lovely, a large king bed and lounge suite, a small but...
  • Value for Money
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would
recommend

Ms. Hannah V

(Perth, Australia)

Aug.29, 2014

Overall Satisfaction
"Basic, at best"
Basic, at best
I recently stayed here on a business trip, and the best thing I can say about this hotel is that it is basic at best. It is a typical three star hotel, but nothing beyond that. Wi-fi is charged daily...
  • Value for Money
  • Location
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  • Food / Dining
  • Hotel Facilities