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Reviews of Shangri-La Hotel Chengdu, Chengdu

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Hotels Reviews - Shangri-La Hotel Chengdu

  • No.9,Binjiang east road,Chengdu(Show Map)
  • Address in Local Language:成都市錦江區(qū)濱江東路9號(hào)

Overall Satisfaction

From 128 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Bob P

(Chengdu, China)

May.12, 2015

Overall Satisfaction
"Better than a Criuse Ship"
Better than a Criuse Ship
This hotel and it's employees, especially Jason(Guest Relations) and Caroline(Horizon Club), make this spot so nice and you don't want to leave. It's better than being on a "Cruise Ship". The...
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would
recommend

Ms. PGIT

(New Hyde Park, New York)

May.12, 2015

Overall Satisfaction
"Excellent Location"
Excellent Location
The Hotel is overlooking the river, is well kept and has excellent services. The staff was customer centric and always made an effort to smile and be helpful. The location is excellent. I upgraded...
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would
recommend

Ms. Heatha1177

(Reno, Nevada)

May.14, 2015

Overall Satisfaction
"5 star service"
5 star service
My husband and I spent last week at the Shangri-La. The hotel is absolutely beautiful. The service is impeccable, especially Mr. Fu, Vivienne and Jason! We had a spectacular view and even turned...
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would
recommend

Ms. Justin G

(Anchorage, Alaska)

May.16, 2015

Overall Satisfaction
"Perfect Location, Very Nice Staff"
Perfect Location, Very Nice Staff
The staff is very helpful and their English is on point. My company uses their hotel for jump-off points for tours. Which means that my experience with the cleanliness, location, staff, etc. is...
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would
recommend

Ms. Calliopehk

(Singspore)

May.08, 2015

Overall Satisfaction
"Quality and friendliness"
Quality and friendliness
After a slightly late start (they'd somehow managed to book one room for 4 people instead of 2 rooms, but they managed to sort it out) our stay was lovely. Staff were friendly and helpful. Room...
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would
recommend

Ms. 686scott

(Salt Lake City, Utah)

May.08, 2015

Overall Satisfaction
"I love this hotel and staff"
I love this hotel and staff
I have stayed in 100's of hotels over the years but have never been treated so well by any as I have been by the staff of the Chengdu Shangri-La. It is a beutiful property with good food (Chinese and...
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would
recommend

Ms. world_trvlr_10

(Tel Aviv, Israel)

Apr.29, 2015

Overall Satisfaction
"Heart warming service, great location - evrything to enjoy your stay"
Heart warming service, great location - evrything to enjoy your stay
We were lucky to reserve an Exclusive Sichuan Food Cooking Package which included a late check out, breakfast (very good) and a Sicuan cooking lesson from Chef Mr.Jhang - all this in the very...
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would
recommend

Ms. nandn2015

(Ulaanbaatar, Mongolia)

Apr.09, 2015

Overall Satisfaction
"Beyond customer service !!"
Beyond customer service !!
Stayed for 2 nights to celebrate my wife's birthday - Stayed on the 33rd floor with a river view - spectacular !!!and with the attentions of Miss Sunny You and her team, we had the royal treatment...
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would
recommend

Ms. travbud1

(Toronto, Canada)

Apr.11, 2015

Overall Satisfaction
"Excellent Hotel and Beautiful Room"
Excellent Hotel and Beautiful Room
An excellent location for a beautiful hotel. We were fortunate enough to have a corner room with a double river view. Overall, the room was excellent as was the overall location of the hotel...
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would
recommend

Ms. AJMTrips

(Glasgow, United Kingdom)

Apr.13, 2015

Overall Satisfaction
"Excellent hotel: well equipped, spacious and clean. Excellent service."
Excellent hotel: well equipped, spacious and clean. Excellent service.
I was travelling on business, but was accompanied by my wife and son. We booked seven nights in a Horizon Club room, which was very spacious and well equipped. The king size bed was a good size, and...
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