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Reviews of Sofitel Hotel Suzhou, Suzhou

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Hotels Reviews - Sofitel Hotel Suzhou

  • 818 East Ganjiang Road Suzhou(Show Map)
  • Address in Local Language:蘇州市干將東路818號(hào)

Overall Satisfaction

From 27 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. MonteBurns

(New York City, New York)

Jan.08, 2014

Overall Satisfaction
"Many choices of hotels in Suzhou- skip this one. NOT SAFE"
Many choices of hotels in Suzhou- skip this one. NOT SAFE
I was going to stay here for several days but opted to leave after just one day. My room looked like something from a 1 star horror hotel. Shabby and dated. The hotel service staff has one of the...
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would
recommend

Ms. A TripAdvisor Member

(Hangzhou, China)

Feb.24, 2012

Overall Satisfaction
"An excellent hotel right in the heart Suzhou"
An excellent hotel right in the heart Suzhou
Hotel staff was friendly. Location was very accessible: near the train station and tourist spots. The rooms were clean as well. Although you need to deposit another 500rmb for wifi access, overall...
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would
recommend

Ms. MrLoop1

(London, United Kingdom)

Feb.06, 2012

Overall Satisfaction
"Superb Hotel"
Superb Hotel
I stayed here for 1 night so I could get two days of sightseeing in Suzhou from my base in Shanghai. The hotel is superb - staff who go above and beyond the call of duty, very nicely decorated...
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would
recommend

Ms. An Accor traveler

(Yiwu)

Jan.25, 2012

Overall Satisfaction
"Confusion and misunderstanding..."
Confusion and misunderstanding...
We were looking forward to staying at this hotel but with so much confusion re the booking... I had a confirmed email offering a 3 for 2 pay night deal but after hotel refused to honour agreement, we...
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would
recommend

Ms. An Accor traveler

(Perth)

Jan.05, 2012

Overall Satisfaction
"Staff went out of their way to help us"
Staff went out of their way to help us
Good location, especially for shopping. Staff were amazingly helpful and friendly, probably more so that at any other hotel I've ever stayed. My partner was born in China, but the staff all spoke...
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would
recommend

Ms. mark0171

(Singapore)

Jan.06, 2012

Overall Satisfaction
"Good value"
Good value
Good location, next to the pedestrian shopping areas. The reception staff were excellent, helpful and polite. Good room, breakfast was good.
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would
recommend

Ms. Wooyuann

Jan.06, 2012

Overall Satisfaction
"Very nice hotel"
Very nice hotel
Very good location and super nice comfortable room, very close to the scenic spots and pedestrian street! Breakfast there is very good also, multiple choice with quality food, sure will come back...
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would
recommend

Ms. KwongWing

(Singapore)

Dec.11, 2011

Overall Satisfaction
"Very centrally located Sofitel"
Very centrally located Sofitel
GREAT location. Central location makes for easy strolling for shopping, eating and watching movies. Rooms are priced a bit higher than the local Chinese hotels but the location makes up for it...
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would
recommend

Ms. A TripAdvisor Member

(Tacoma, WA)

Sep.02, 2011

Overall Satisfaction
"Great service but surrounded by construction"
Great service but surrounded by construction
The hotel was great, from the check-in staff to the maid service. There was a lot of construction on the street, however the room was still very quiet. I guess as a result of the construction...
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would
recommend

Ms. SYlee50

(Taipei, Taiwan)

Aug.12, 2011

Overall Satisfaction
"Very good staff"
Very good staff
When we checked in (the night of June 26), the counter reception staff(male) gave us a very cordial reception, besides he reminded us to take umbrella if we went out, since there were showers...
  • Value for Money
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