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Reviews of Kempinski Hotel Shenzhen , Shenzhen

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Hotels Reviews - Kempinski Hotel Shenzhen

  • Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen (Show Map)
  • Address in Local Language:深圳市南山區(qū)后海濱路海德三道

Overall Satisfaction

From 62 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. moumou199

(Hong Kong, China)

Jan.17, 2014

Overall Satisfaction
"Not my favorite"
Not my favorite
I arrived the hotel very late at night. The first thing i noticed was people were smoking at the lobby which totally ruined the beatifully-decorated lobby. They didn't have enough staff at the front...
  • Value for Money
  • Location
  • Room Comfort
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would
recommend

Ms. Inspec180

(Indialantic)

Jan.20, 2014

Overall Satisfaction
"Good Hotel but could be better"
Good Hotel but could be better
The hotel has a beautiful lobby and helpful staff. Room was good but not to a 5 star rating. My Engineer staying there went to the dinner buffet and was shocked to find out a $70 dinner bill and a...
  • Value for Money
  • Location
  • Room Comfort
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  • Food / Dining
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would
recommend

Ms. TomKingJr

Jan.27, 2014

Overall Satisfaction
"An excellent hotel with very attentive staff exceeding expectations."
An excellent hotel with very attentive staff exceeding expectations.
Reviewed 10/14/2013 An excellent hotel with a very attentive front-office staff, concierge team, and club floor staff, all exceeding my expectations. I am a regular customer at the Kempinski...
  • Value for Money
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would
recommend

Ms. Pbheywood

Feb.27, 2012

Overall Satisfaction
"Kempinski - a fine place for a business trip"
Kempinski - a fine place for a business trip
Enjoyed my stay in this hotel - fine for business - but likely not the best location as a tourist. Clean, rooms, were good, food was 'just above average' though. I would stay there again as it is...
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would
recommend

Ms. KarlZ589

(Coventry, United Kingdom)

Mar.01, 2012

Overall Satisfaction
"so amazing."
so amazing.
Recently I went to Shenzhen for business and the partner has arranged this hotel for me. The rooms and the restaurants, in fact, everything here is likely perfect. It has the best location in...
  • Value for Money
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would
recommend

Ms. BD700

(Beijing)

Feb.11, 2012

Overall Satisfaction
"Great Hotel, Poor Restaurant."
Great Hotel, Poor Restaurant.
Stayed here many times over the years. Though the hotel in general is great, the service in the restaurant is terrible. I thought that the last time I stayed here was a one off bad experience...
  • Value for Money
  • Location
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would
recommend

Ms. JaydeeBlore

(B'lore)

Jan.26, 2012

Overall Satisfaction
"Top Class"
Top Class
I have stayed at the Kempinski often as work takes me to Shenzhen frequently. It is one of those hotels where every thing seems to be going perfectly. Well appointed rooms, perfect service...
  • Value for Money
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would
recommend

Ms. CosmoKitty24

(Shrewsbury, MA)

Dec.28, 2011

Overall Satisfaction
"Love the Kempinski"
Love the Kempinski
This was my second stay at the Kempinski Shenzhen, and once again it was excellent. One slight issue with my room, it smelled like mold, however when i explained this to the front desk, i was...
  • Value for Money
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would
recommend

Ms. Congo41

(Quebec)

Nov.19, 2011

Overall Satisfaction
"Upscale neighbourhood"
Upscale neighbourhood
I always stay there on business trips in Shenzhen. Very nice and large rooms. All the buildings around have been demolished to make way for new buildings including a very large public space lined...
  • Value for Money
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would
recommend

Ms. 2travelingbugs

(Switzerland)

Oct.16, 2011

Overall Satisfaction
"Great location!"
Great location!
I usually stay somewhere else in Shezhen, but not after staying at the Kempinski - this is my new choice! The hotel is good value for money and the very immediate area are tons of restaurants...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities