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No.1 Yu Yuan Road, Jing An District, Shanghai(Show Map)
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Address in Local Language:上海市靜安區(qū)愚園路1號(hào)（近南京西路口、靜安寺）
Overall Satisfaction
From
147 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. katieannsenior
(Dubai, United Arab Emirates)
Jun.19, 2014
- "Not bad"
- Not bad
The hotel is ok, the room was nice especially the bathroom, unfortunately though here were a few negatives which might make me reluctant to return next time I'm in the city, firstly the A/C is...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. pandasasa
(Hong Kong, China)
Jun.23, 2014
- "Horrible Service, Terrible Attitude"
- Horrible Service, Terrible Attitude
I stayed at the Swissotel Grand for business in May and June and I was so disappointed with the service level of the staff of this hotel.
The first time I was staying on 15th floor - room size was...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Kirstie Helen M
(Hillingdon)
Jun.27, 2014
- "Surprisingly pleasant.."
- Surprisingly pleasant..
I had never stayed at a Swissotel before and only chose it as it was convienent to my office in Shanghai. I have to say, I was very pleasantly surprised. The hotel was very well maintained, good...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Edwin_Rdi
(Jakarta, Indonesia)
Jun.29, 2014
- "Great Hotel"
- Great Hotel
Stayed in this hotel for 4 nights in Premier room in November 2013 during business trip in China. Overall the hotel is nice. The room was comfortable and it has good amenities including your own...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Mackean
(Singapore)
Jun.29, 2014
- "Same name , different services"
- Same name , different services
I checked in Swissotel Grand Shanghai twice in June. There are some area which they do very well but some is destroying the Swissotel brand . So I rate this as a 3.5 to 4 star
Location : It...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. tazawa
(singapore)
Jun.11, 2014
- "Serious lapse in standards for a reputable international brand"
- Serious lapse in standards for a reputable international brand
I'm surprised that a major hotel chain has serious service lapse like this
Given, the location is fantastic, room interior has nothing to complain about.
I'm not a fussy traveller. And I'm more...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. agoen
(Bali, Indonesia)
Jun.11, 2014
- "Great location, good hardware, not so good service"
- Great location, good hardware, not so good service
I've stayed here 3 times and while location, price and hardware are great.
Rated as 5 stars maybe aiming a bit too high for the service level provided. I know in China the star rating are purely...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. sunny_anka
(Berlin, Germany)
Jun.12, 2014
- "Good hotel right in the center"
- Good hotel right in the center
I stayed in Shanghai for business and spend 5 days in Swiss. Location is really good, right near Jing'An temple and big shopping mall. Rooms are not very big, but everything is good planned inside...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. openseas
(Split,Croatia)
Jun.12, 2014
- "Location "
- Location
I just completed my one night stay in executive suite. I decided to go for large room as others are all fairly small at 35 sq. meters. It really is huge jump from 35 to 105!
Check in was done...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Marco M
(Tokyo, Japan)
May.26, 2014
- "High quality hotel - excellent location, perfect room"
- High quality hotel - excellent location, perfect room
I stayed two nights, back from a business trip in central China. I consider this location one of the best in Shanghai. It is right in the centre of the Jing'an shopping, business and residential...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities