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Reviews of Wyndham Grand Plaza Royale West Lake Hangzhou, Hangzhou

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Hotels Reviews - Wyndham Grand Plaza Royale West Lake Hangzhou

  • No.555 Fengqi Road, Xiachang District, Hangzhou, China (Show Map)
  • Address in Local Language:杭州下城區(qū)鳳起路555號

Overall Satisfaction

From 114 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. SKR1267

(Newcastle upon Tyne, United Kingdom)

Apr.11, 2015

"Fab as alwaus"
Fab as alwaus
Love this hotel the staff the facilities the location the food the breakfasts are fabulous Been on business and now with my children each visit as good as the last definitely worth a visit Close to...
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would
recommend

Ms. Carina J

Apr.11, 2015

"Excellent business hotel "
Excellent business hotel
Now with improved WiFi so I can work. I work for a big Swedish company and needs to reach servers away in Europe. Last Jan this was NOK, thank you for hearing the costumer and acting. Walking...
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would
recommend

Ms. Elizabeth J

(Saint Louis, Missouri)

Feb.10, 2015

"Terrific one week stay - never had better service anywhere in the world!"
Terrific one week stay - never had better service anywhere in the world!
I was here in Hangzhou in January 2015 to adopt a child. I have never experienced a staff that knew me so personally, went out of their way to make sure we were happy and comfortable, and provided...
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would
recommend

Ms. jenlawless2015

(Shanghai, China)

Mar.05, 2015

"Great service and beautiful room!"
Great service and beautiful room!
We were very impressed by the level of service at this hotel. The room was exceptional, and dinner at the Thai restaurant was very good. The location is wonderful and you can walk to the lake and...
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would
recommend

Ms. simonick_1967

(Province of Florence, Italy)

Jan.29, 2015

"At home on the West Lake side"
At home on the West Lake side
Beautiful rooms with an excellent service and a great morning breakfast. The hotels assistants, from many different countries, simply delight the clients. I was assisted every time I wanted or I had...
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would
recommend

Ms. FrancescaF10

(Montreal, Canada)

Feb.05, 2015

"Incredible services"
Incredible services
The staff make all the difference. They are smart, fast and efficient. My colleague is traveling in China for over 24 years and never had a such experience before. Thank you Sheyma and Leonardo. The...
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would
recommend

Ms. huseyin71

Feb.08, 2015

"Perfection in hangzhou"
Perfection in hangzhou
Its our 4 th stay in this fantastic hotel and feel better and better each time.the staff is helpful and friendly and concerned.Rooms are nice and well maintained.Unlike other hotels we stay as...
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would
recommend

Ms. Alexandre F

(Leinfelden-Echterdingen, Germany)

Jan.19, 2015

"Staying at Wyndham Grand Plaza Royale Hangzhou Wonderful!"
Staying at Wyndham Grand Plaza Royale Hangzhou Wonderful!
Hotel is perfectly in order, the Managers and people working there are really friendly and are 24/7 available for anything needed! Food is really good and the Breakfast is also complete with...
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would
recommend

Ms. silvia r

(Florence, Italy)

Jan.20, 2015

"Make you fell at home!"
Make you fell at home!
You are in a word completely different from yours, but you fell at home. Great hospitality, excellent bedrooms, staff alwaysl available. I really suggest it for a voyage in Hangzhou both for...
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would
recommend

Ms. mdswint

(St. John's, Canada)

Jan.05, 2015

"Wonderful place to stay!"
Wonderful place to stay!
What makes this hotel so excellent is the staff. Friendly and professional is an understatement. Three names head the list: Sheyma, Jenney and Daisy. They made my time there unforgettable. Another...
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