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No.488 west yan an road, shanghai(Show Map)
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Address in Local Language:上海延安西路488號
Overall Satisfaction
From
34 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. Clare2510
(Indonesia)
Oct.26, 2014
- "Absolutely NO customer service"
- Absolutely NO customer service
I have stayed at this hotel 4 times and checking out this morning just confirmed how bad the staff are. On arrival I was given a room overlooking the road, having asked for a quiet room overlooking...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. EllenQ
(Stockholm, Sweden)
Aug.29, 2014
- "5 star hotel with 2 star service"
- 5 star hotel with 2 star service
We had an overall great stay at Hotel Nikko. The hotel is in a great location, it is walking distance from the very nice quarters of French Consession where many great restaurants are found.
The...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. cjoziasse
(Heusden, The Netherlands)
Sep.14, 2014
- "Disappointed"
- Disappointed
Rooms are great, no question. Service is mediocre and catering in bar and was disappointing. Food is less than acceptable for this class of hotel. One can find better places for less money. Tried...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Sandra S
(Pahrump, Nevada, United States)
Sep.25, 2014
- "Respite from Hangzhou China"
- Respite from Hangzhou China
Stayed in January 2011. Opulent property close to my destination. Efficient, quick check in. Heated toilet seats. Luxurious king bed. Wonderful pool for lap swimming. Loved the shower and tub...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. 4Palmeras
(Charlotte, North Carolina)
Aug.14, 2014
- "It was not what I expected"
- It was not what I expected
I was expecting a lot more from the hotel. At our arrival we were given a room facing Yan An road which is unbelievable noisy. We asked for an immediate change and were given a room facing the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. marggiejonTA
(Fort Lauderdale, Florida)
Jul.18, 2014
- "No good"
- No good
Having been to Japan numerous times and stayed at Nikko hotels, which by the way are perfect hotels for business travellers, I was expecting the same level. How wrong I was. The breakfast and the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Vielreisende R
(Beijing, China)
Jun.21, 2014
- "Shame for Nikko-Brand"
- Shame for Nikko-Brand
I was on and off living in this hotel for most of the time this year, which is a challenge for every hotel as you see and experience too many details. But Nikko staff, esp. from Sales makes it pretty...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Amy L
(Chicago, Illinois)
Apr.30, 2014
- "Terrible service and food!"
- Terrible service and food!
My partner and I stayed in this hotel while my partner was in Shanghai on business. The only positive thing I can say about this hotel is that the room is large and nice. The service is absolutely...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. LondonKiwi180
(London, United Kingdom)
May.02, 2014
- "Nice hotel, shame about the wi fi"
- Nice hotel, shame about the wi fi
This is a nice hotel - rooms are big and very well presented, the staff are friendly, the executive suite on the 25th floor is extremely accommodating, and the breakfast buffet is OK, so I feel a bit...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Travellerworldwide63
(india)
May.29, 2014
- "Excellent Property"
- Excellent Property
I stayed for 2 Nights in Nikko Shanghai, its located in the Business district, about an hour from Pudong Airport, the Bund and Pearl Tower are also nearby. The Rooms are very spacious and nice...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities