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Reviews of Harbin Shangri-La Hotel, Harbin

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Main Airport 40.00 km

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Hotels Reviews - Harbin Shangri-La Hotel

  • 555 Youyi Road, Daoli District(Show Map)
  • Address in Local Language:哈爾濱市道里區(qū)友誼路555號

Overall Satisfaction

From 73 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Lei D

(Melbourne, Australia)

Sep.02, 2014

Overall Satisfaction
"Average hotel"
Average hotel
Right next to the river, not too far from the central pedestrian street, a little hard to get a taxi. Room is ok nothing special. Need a car to get around the city. No good restaurants near by, room...
  • Value for Money
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would
recommend

Ms. nomad6022

(Montreal, Canada)

Sep.03, 2014

Overall Satisfaction
"Disappointing"
Disappointing
I took a Horizon club floor room, predicting it to be somehow better, but was disappointed. Room was small and cramped, with about 45 cm (17 inch) left for passage between the desk and the bed! (See...
  • Value for Money
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would
recommend

Ms. Wai Y

(Sydney, Australia)

Sep.04, 2014

Overall Satisfaction
"A home away from home"
A home away from home
The hotel is well-versed in every aspect plus a good location and a superb river view of the best in Harbin. I am a long stay on business travel guest to the hotel. I am perfectly pleased with their...
  • Value for Money
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would
recommend

Ms. Roger B

(Hong Kong)

Aug.16, 2014

Overall Satisfaction
"Great experience"
Great experience
I found the stay at this hotel on par with any 5 star in major cities around the world. Customer service is excellent! The duty manager resolved my concerns smoothly and professionally. The lounge...
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would
recommend

Ms. MLGS

(Winfield, Illinois)

Aug.17, 2014

Overall Satisfaction
"Shangri-La Harbin"
Shangri-La Harbin
This is the hotel I always visit when I come to Harbin. I have spent from few days till three weeks. Since my first visit on 2007, I have experienced always a pleasant stay. Personnel are friendly...
  • Value for Money
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would
recommend

Ms. SanFranExplorer

(San Francisco)

Aug.22, 2014

Overall Satisfaction
"A good choice in Harbin"
A good choice in Harbin
Shangri-La is one of the few better choices of hotels in Harbin. Situated at a good part of town - it is a bit farther from the CBD than I like but this also means it is farther away from the usual...
  • Value for Money
  • Location
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would
recommend

Ms. dana925

(Beijing, China)

Jul.10, 2014

Overall Satisfaction
"Excellent service"
Excellent service
The hotel is located besides the river, good view. The room is nice and clean, the service is excellent. The breakfast area is little bit crowded, but the food is tasty. Far from the shopping area...
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would
recommend

Ms. KLCM

(Tokyo, Japan)

Jul.23, 2014

Overall Satisfaction
"Great breakfast"
Great breakfast
Breakfast at the Horizon Club serves "grilled to order" lamb chops. I was very impressed. Dimsum lunch at the Shang Palace was fantastic too. Great view from the room, impressive gym. The...
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would
recommend

Ms. Cassondra H

(Burlington, Vermont)

Jul.03, 2014

Overall Satisfaction
"Not Impressed"
Not Impressed
For the amount of money (I believe it was about 1,200 CNY a night -- about $200 US),the room itself was kind of Holiday Innish. It was just a room, not good and certainly nothing great. The...
  • Value for Money
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would
recommend

Ms. Carlos H

(Shenyang, China)

Jun.23, 2014

Overall Satisfaction
"As usual, great customer service"
As usual, great customer service
Again, another great experience at a Shangri La hotel, the staff was very friendly and willing to help us. We booked a premier room so we checked in at the Horizon Club Floor and got a special...
  • Value for Money
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  • Room Comfort
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