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1376 West Road Nanjing.shanghai.china(Show Map)
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Address in Local Language:上海市靜安區(qū)南京西路1376號（上海商城內(nèi)）
Overall Satisfaction
From
128 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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Last
would
recommend
Ms. Yusna
(Singapore, Singapore)
Aug.15, 2014
- "Dissapointed"
- Dissapointed
This is my 2nd visit. I was rather dissapointed.
1. The hotel was undergoing major renovation and the front portion is totally closed and no clear signage on where the entrance is, which is at the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Dawst
Aug.03, 2014
- "Disappointed is most everyway."
- Disappointed is most everyway.
It is clean. This is the most disappointing Ritz I have ever stayed in. For the same money, I will stay in another hotel in Shanghai. Check rankings before you book. This Ritz is not worth your money...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. cabotcroll
(Bali)
Jul.08, 2014
- "But their taxi concierges speak no English??"
- But their taxi concierges speak no English??
I am a regular client of The Portman Shanghai.
I went to the taxi line yesterday to take a cab to a business destination and was faced with a concierge who neither spoke nor read English. I was...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Ronald v
(Clio, Michigan)
Jul.10, 2014
- "Great service"
- Great service
Very good service all around. The rooms have everything you need. Unless I missed it, at check-in I wasn't told about the complimentary breakfast at Tabled next door. Breakfast was a good spread and...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Deinococc
(Hong Kong, China)
Jul.22, 2014
- "Great hotel, comfortable and clean room"
- Great hotel, comfortable and clean room
I stayed at Portman Ritz-Carlton for two nights recently. Rather unfortunately the lobby was being renovated and therefore slightly inconvenient. Front desk service was quick and efficient. Room...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. entboy2013
(Sacramento, California)
Jun.30, 2014
- "Excellent service great location"
- Excellent service great location
As expected service is excellent all staff speak basic English. The hotel is conveniently located off subway line 2 and bus line 20 from PNG airport. Access into hotel is a bit difficult as there...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. TrektheWorld
(Washington DC, District of Columbia)
Jun.22, 2014
- "Older Ritz, but same classic service"
- Older Ritz, but same classic service
This Ritz Carlton had excellent service, impeccable cleanliness and extremely friendly workers. The people cleaning my room constantly provided me personal service with little notes and extra things...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Kneesa
(Nogent-le-Rotrou, France)
Jun.24, 2014
- "Convenient Oasis in Shanghai"
- Convenient Oasis in Shanghai
Though in the midst of a partial renovation (to be completed in August 2014), the Portman Ritz Carlton in Shanghai offers comfort and excellent service in a convenient setting. It's part of a...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. AuntyNives
(Melbourne)
Jun.25, 2014
- "So amazing !"
- So amazing !
This hotel, truly is a 'home away from home'. Our beautifully appointed room on 39th Floor, gave us access to the Club Lounge, where staff provided impeccable service throughout our stay. The food...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Yuzimomo
(Sydney, Australia)
Jun.26, 2014
- "Dark & dated, weak internet, but its service earns a 5."
- Dark & dated, weak internet, but its service earns a 5.
Had a week's meeting here.
The overall hotel is dated in its design, with dim lights and dark walls. The meeting rooms are gloomy. there is one smaller meeting room (max seating of 4 round tables...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities