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Reviews of JW Marriott Hotel Shanghai, Shanghai

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Distance to

Shanghai Railway Station

Railway Station 5.00 km

Shanghai Hongqiao Airport

Main Airport 18.00 km

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Hotels Reviews - JW Marriott Hotel Shanghai

  • No. 399 Nanjing West Rd., Huangpu District,Shanghai(Show Map)
  • Address in Local Language:上海市黃浦區(qū)南京西路399號(近黃陂北路口)

Overall Satisfaction

From 179 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. MikeCamel

(Cambridge, UK)

Jan.30, 2015

Overall Satisfaction
"Great attention, lovely room"
Great attention, lovely room
I arrived late and tired from the airport, and promptly realised that I'd left my luggage in the taxi, which had driven away. The staff leapt to my aid, and managed to get it returned for me with no...
  • Value for Money
  • Location
  • Room Comfort
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  • Food / Dining
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would
recommend

Ms. p f

(Morgan Hill, California)

Jan.31, 2015

Overall Satisfaction
"JW Marriott always delivers"
JW Marriott always delivers
When I travel to Shanghai I stay at the JW Marriott at Tomorrow Square. The team delivers impeccable service. This trip was a bit unusual. I flew in from Beijing on my Air China connector only to...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
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would
recommend

Ms. NushNushandBooBoo

(London)

Feb.01, 2015

Overall Satisfaction
"Disappointed"
Disappointed
I seem to have been a bit unlucky with this hotel judging by the other reviews. My main complaint was the attentiveness of the staff. I had to return to reception 3 times before getting a room key...
  • Value for Money
  • Location
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would
recommend

Ms. RodoTurin

(Turin, Italy)

Feb.04, 2015

Overall Satisfaction
"What else?"
What else?
Being serious, and I struggling with this most of the time, I feel that really complain with a facility like this sounds bit too arrogant for me. I mean, completely up to everyone's taste and...
  • Value for Money
  • Location
  • Room Comfort
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  • Hotel Facilities
would
recommend

Ms. doritg888

(Singapore, Singapore)

Feb.08, 2015

Overall Satisfaction
"Perfect customer service"
Perfect customer service
i always enjoy my stats as the location of the hotel is great, rooms are spacious, beds are comfy ( my only request would be nicer bathrobes), food outlets are very good. But this time it was even...
  • Value for Money
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would
recommend

Ms. Abdul L

(England, United Kingdom)

Jan.20, 2015

Overall Satisfaction
"Excellent Hotel"
Excellent Hotel
I have stayed at the JW Marriott, Shanghai on a number of occassions over the past 2+ years. Most recently this month. The quality of the hotel continues to impress. The service level is the most...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities
would
recommend

Ms. Sedrik V

(Los Angeles, California)

Jan.20, 2015

Overall Satisfaction
"Excellent hotel with great amenities"
Excellent hotel with great amenities
As a business traveller I always appreciate a hotel with excellent service an the JW has just that. Another great thing is the gym is open 24 hours a day which is awesome when you are traveling and...
  • Value for Money
  • Location
  • Room Comfort
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would
recommend

Ms. Bill C

(Cincinnati, Ohio)

Jan.23, 2015

Overall Satisfaction
"First Class"
First Class
JW is always a terrific choice. It's a centrally located and near all the high-end shops. The service is first class. I stayed on the exec floor in a junior suite. It's was a nice size and had the...
  • Value for Money
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would
recommend

Ms. DriesNeele

(Hong Kong Region, China)

Jan.23, 2015

Overall Satisfaction
"Good hotel, old, but good"
Good hotel, old, but good
I was staying at JW Marriott Shanghai from 17-21 January with my girlfriend. The location of the hotel is a great advantage, it is really close to all the sightseeing activities in SH and close...
  • Value for Money
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would
recommend

Ms. DDresser2013

(Los Angeles, California)

Jan.24, 2015

Overall Satisfaction
"Great Hotel, spectacular view, but it's the people..."
Great Hotel, spectacular view, but it's the people...
I had the pleasure of staying at the JW for an extended stay in November of 2014. Margaret from guest services (who made sure everything was up to my expectations) made a great first impression. I...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities