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No 28,Hubin Road(Show Map)
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Address in Local Language:杭州市湖濱路28號(hào)（西湖邊）
Overall Satisfaction
From
96 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. HangzhouTourism
Oct.23, 2014
- "Nice hotel, highly recommended"
- Nice hotel, highly recommended
It is in an extremely hot day in August, when is the hottest month in Hangzhou, that I lived in this hotel. It is a high-level hotel, with wonderful outlook, attentive service and warm-hearted...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. TravellerExotica
(Sentosa Island, Singapore)
Nov.04, 2014
- "Hotel next to West Lake with all the convenience"
- Hotel next to West Lake with all the convenience
We spent two nights to visit West Lake and wanted to keep the travel minimal. Hyatt is by the side of the lake inside the attraction zone (Hangzhou city as I learnt from the guide had two zones, the...
- Value for Money
- Location
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- Service Quality
- Food / Dining
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would
recommend
Ms. Tralmix
(Shanghai, China)
Nov.12, 2014
- "Lakefront, best location"
- Lakefront, best location
This Hyatt definitely tries hard to give good service, and for the most part achieves it. We had excellent service upon our welcome, check-in, interactions with concierge, bell desk, pool, bar and...
- Value for Money
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- Room Comfort
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- Food / Dining
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would
recommend
Ms. tomuchtravel
(Houston, Texas)
Nov.17, 2014
- "Needs a face lift but good location Barbara on Staff WONDERFUL"
- Needs a face lift but good location Barbara on Staff WONDERFUL
If you want to stay near (on) the lake, this is the place. I personally don't get the attraction of a lake that is prox. 12" deep, but if you want to go stay here. Each night outside the hotel is a...
- Value for Money
- Location
- Room Comfort
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- Food / Dining
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would
recommend
Ms. ssgtravel
(nj)
Nov.18, 2014
- "On West Lake"
- On West Lake
We liked the hotel which sits right on West Lake with lovely views over the water. Our room was comfortable, large shower and tub, TV with English channels, minibar, very comfortable bed. The hotel...
- Value for Money
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would
recommend
Ms. KLCheah
(Singapore, Singapore)
Sep.01, 2014
- "Best Hotel Stay in China"
- Best Hotel Stay in China
This hotel is really the best in China. Not only is the location fantastic but also the service is the best.
After nearly 40 minutes of wait for a taxi and 20 minutes ride, my wife and I arrived...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Richard L
(Sydney, Australia)
Sep.05, 2014
- "The lake and surrounding area is the star not the hotel"
- The lake and surrounding area is the star not the hotel
You can't fault the location - right on the lake and so much all within easy walking distance. There's the fountain show on the lake right outside, some amazing restaurants on the lakeside, even...
- Value for Money
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- Room Comfort
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would
recommend
Ms. yfylou
(Kota Kinabalu, Malaysia)
Sep.11, 2014
- "Family Reunion"
- Family Reunion
Staying at this hotel make my day. The hotel staffs was very courteous friendly. We ate at the hotel Chinese restaurant and the food was good and they served us the best 'Longjing tea', though it...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. Ayman H
(Amman, Jordan)
Sep.20, 2014
- "Perfect!"
- Perfect!
Stayed in this hotel for one night, it was absolutely perfect night, the location of the hotel is superb, just 1 min. away of the lake, you can enjoy a walk there at any time, with many activities...
- Value for Money
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- Room Comfort
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would
recommend
Ms. MumsEd
(Singapore, Singapore)
Sep.23, 2014
- "Lovely stay"
- Lovely stay
The location of the hotel is perfect, especially since it rained most of the time we were there, so we could just duck in and out of the place when needed. The water show (several times a day) was...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities