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Customer Information

Clients: David Kennedy

Satisfaction:

Uploaded on Jul 13, 2011


Dear Carol,

Thank you for arranging this excellent trip for us! We fitted in a lot in 8 days, all made possible by the good planning and organization of China Travel Depot. We thoroughly enjoyed the trip and thank CTD for the experience and helping us to understand a little better the nature of China and its heritage and the friendly people. We still have a lot more of China to see and will be in contact again when we make our next trip. We will of course recommend CTD to our friends and colleagues who may plan to travel to China at some time.

Meals arrangements throughout our trip were great. The food selections in the menu were typical of the region. If there were only one meal to recommend to our friends we would recommend the dinner in Xian. The hotels were super and the locations excellent. All breakfasts surpassed our expectations as well as the lunches and dinners provided by the company.

All the guides were very helpful, with good English pronunciation and knowledgeable about the sites, history and people. Especially outstanding were the guides in Xian. He was very attentive with all my family needs and with excellent insight regarding any question we could have. Our guides in other cities were also very attentive and helpful. The vehicles in all cities were well maintained and we had no issues with the drivers. They were all very courteous and got us where we needed to be a timely and safe manner.

In addition to the very positive experience mentioned above, I particularly want to say that we really appreciate how China Travel Depot went out of its way to make our trip memorable, by providing us with “different” send offs times without additional charge (even though this was not in the original plan). I am totally satisfied with the service provided by China Travel Depot. I feel that China Travel Depot is a company that I can trust. They are not just interested in earning our money but did make a genuine effort to ensure that we enjoy our tour. I will be leading another group to China in two year’s time. I shall gladly have China Travel Depot be our tour operator again on that occasion.

We hope this evaluation is helpful and thank you again for our memorable trip. We will be certain to recommend your company to any who plan a trip to China. Thank you!

Best Regards,
David Kennedy,
England
Recommendation
  • 99%
  • overall satisfaction:
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