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Reviews of Sofitel Galaxy Nanjing, Nanjing

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Hotels Reviews - Sofitel Galaxy Nanjing

  • 1 Shanxi Road, Nanjing, Jiangsu Province (Show Map)
  • Address in Local Language:南京市山西路9號(hào)

Overall Satisfaction

From 57 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. alex_pluym

(Malmo, Sweden)

Jul.07, 2015

Overall Satisfaction
"Enjoyable stay"
Enjoyable stay
Had an issue with reception personnel. Do not put your hotel room keycard together with your cellphone in your pocket. It will make you go ask the reception to reprogram your keycard constantly...
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would
recommend

Ms. Klaus5458

(Miami, Florida, Usa)

Jun.19, 2015

Overall Satisfaction
"Pleasant stay"
Pleasant stay
Really nice stay for some vacation. Airport pick up worked smooth,and got a warm welcome in the hotel. Room was very clean and provided lot's of space. Restaurant is spacey and has all you can eat...
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would
recommend

Ms. n6221

(Singapore)

Jun.04, 2015

Overall Satisfaction
"Surprisingly pleasant experience"
Surprisingly pleasant experience
Though property have been operating for abt 8 years, all hardware and software support had been excellent. Buffet breakfast spread were generous and ambience conducive. Good management. Will come...
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would
recommend

Ms. Stu M

(Sydney, New South Wales, Australia)

May.31, 2015

Overall Satisfaction
"Nice Executive Club Lounge"
Nice Executive Club Lounge
Overall just an average Sofitel compared to other Sofitel hotels I've stayed in. Rooms are nice, a little smokey even on non smoking floor. The staff on the executive floor wre very pleasant and...
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would
recommend

Ms. simon m

(Shanghai, China)

May.17, 2015

Overall Satisfaction
"More Galaxy than Sofitel"
More Galaxy than Sofitel
Old, run-down, dirty, uncharming, unprofessional staff, smelly "spa" - there is nothing more to say about this disappointing sofitel... you would not expect this from a hotel that praises itself as...
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would
recommend

Ms. peter v

(Rumbeke, Belgium)

May.12, 2015

Overall Satisfaction
"very very good"
very very good
very central downtown, good english speaking staff which are friendly, huge room, with all comfort, nice breakfast, good wifi, a very nice hotel at a very friendly price. A recommender for anyone in...
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would
recommend

Ms. Lipsytravel

(Altrincham, United Kingdom)

Apr.27, 2015

Overall Satisfaction
"Spacious suite with great in room facilities! Free Wi-fi too!"
Spacious suite with great in room facilities! Free Wi-fi too!
We had a lovely spacious twin room with comfy beds and furnishing. Bathroom facilities was fab and nice and clean. The most important thing for me was it had free in room wi-fi which I couldn't do...
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would
recommend

Ms. UWaterlooTraveller

(Waterloo)

Apr.28, 2015

Overall Satisfaction
"Spacious Option in Nanjing"
Spacious Option in Nanjing
The hotel staff greeted us with a wonderful welcome and their check-in for our delegation was delightful with a lounge and snack prepared and waiting for our arrival. Love it when the logistics are...
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would
recommend

Ms. Gonzalo_China

(Zhuhai, China)

Apr.26, 2015

Overall Satisfaction
"Really bad internet"
Really bad internet
Most of the time, the internet by Ethernet Cable and WIFI both doesn't work in the room. I have called to Assistant Manager, and they told me nothing to do... that's it. Really bad choice if you trip...
  • Value for Money
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would
recommend

Ms. Kentaro M

(Hong Kong, China)

Apr.07, 2015

Overall Satisfaction
"The breakfast and food are not sofitel standard...concierge need more training"
The breakfast and food are not sofitel standard...concierge need more training
What I like about the hotel is the size and the staff ...they are friendly and helpful ..Alice in the club was wonderful...the size is very decent ... What needs improvement isthe breakfast .... The...
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