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Reviews of Sofitel Galaxy Nanjing, Nanjing

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Hotels Reviews - Sofitel Galaxy Nanjing

  • 1 Shanxi Road, Nanjing, Jiangsu Province (Show Map)
  • Address in Local Language:南京市山西路9號

Overall Satisfaction

From 57 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Jenga1111

May.24, 2014

Overall Satisfaction
"A/C not working well enough"
A/C not working well enough
This is a nice hotel in a good location BUT the a/c is not adequate. They temperature in the room only goes to 24.5 degrees Celsius. I couldn't sleep all night and the hotel management couldn't do...
  • Value for Money
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would
recommend

Ms. HellasKifissia

(Athens)

Jun.04, 2014

Overall Satisfaction
"Need to be Soft to tell what you want"
Need to be Soft to tell what you want
The Sofitel of Nanjing is located in the center of Nanjing side by side with the Starbucks coffee. The lobby bar is good for having a drink but even if you buy your cigar from them you are aloud to...
  • Value for Money
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would
recommend

Ms. Alice M

(Rennes, France)

Jun.06, 2014

Overall Satisfaction
"Dated"
Dated
This hotel is in serious need of a good revamp. The room we had was old, the bathroom seemed to have some mold issues. We were there during a long weekend (public holiday), and we never actually got...
  • Value for Money
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would
recommend

Ms. Ren YI Z

(上海, China)

Apr.13, 2014

Overall Satisfaction
"It is OK even though something is not that good"
It is OK even though something is not that good
1. Checked in as the platinum member, the check-in speed is slow (more than 10mins), no one told me if I have the access to executive lounge. And no welcome letter or welcome fruit in the room. 2...
  • Value for Money
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would
recommend

Ms. Pierre L

(Hong Kong, China)

Mar.13, 2014

Overall Satisfaction
"excellent"
excellent
helpfull staff, great location, good hotel. Not the usual suberb Sofitel bed mattress though: was harder than the double mattress one I got used to in other countries. Is it to meet Chinese clients...
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would
recommend

Ms. RDTAus

(Brisbane, Australia)

Dec.27, 2013

Overall Satisfaction
"Good experience. "
Good experience.
We had a good time in Nanjing and the staff were very attentive. The concierge was helpful in booking train tickets for us and hailing cabs. The location is good enough but is in a busy road and it...
  • Value for Money
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would
recommend

Ms. JohnnyGou

(Beijing, China)

Jan.03, 2014

Overall Satisfaction
"A 3-Star Hotel"
A 3-Star Hotel
I stayed in Sofitel Galaxy Nanjing for business trip with one night. It's 5-Star hotel but with 3-Star facilities. First, the room was big enough but with a very small window. The window is dirty...
  • Value for Money
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would
recommend

Ms. srhmmj

(Washington DC)

Jan.20, 2014

Overall Satisfaction
"So so, certainly not up to Sofitel standard"
So so, certainly not up to Sofitel standard
Here's what I liked - location; close to nice shopping/eating street - room size, was on the Executive Floor (45th floor) - good spread at breakfast buffet but I did not like - choice of...
  • Value for Money
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would
recommend

Ms. Cyjy

(Melbourne, Australia)

Jan.27, 2014

Overall Satisfaction
"Worst "5 star" or even 4 star hotel I've stayed in"
Worst "5 star" or even 4 star hotel I've stayed in
I'm currently staying in the Sofitel Galaxy Nanjing and can confirm previous reviewers' posts regarding the hotel's outdated and worn fittings. Our room, on the 41st floor, has stains on the carpets...
  • Value for Money
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would
recommend

Ms. Markah00

(Shanghai, China)

Feb.10, 2014

Overall Satisfaction
"Class"
Class
Sofitel is a class brand and I love staying at a Sofitel hotel. The service is excellent and the use of the Club lounge and facilities as well as food and drinks is what you expect of a five star...
  • Value for Money
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