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Reviews of Kempinski Hotel Suzhou, Suzhou

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Hotels Reviews - Kempinski Hotel Suzhou

  • 1 Guobin Road, Suzhou Industrial Park, Suzhou(Show Map)
  • Address in Local Language:蘇州市工業(yè)園區(qū)國賓路1號

Overall Satisfaction

From 28 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. PBK66

Jun.13, 2015

Overall Satisfaction
"Again somewhat dissapointing"
Again somewhat dissapointing
I stayed here for the second time in about 3 months. The location is convenient for me. I was hoping my first visit was an exception, but it seemed not. As for the rooms and general areas, they are...
  • Value for Money
  • Location
  • Room Comfort
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would
recommend

Ms. Aaron R

(Shanghai, Shanghai, China)

Apr.28, 2015

Overall Satisfaction
"Nice hotel but needs some help"
Nice hotel but needs some help
I came into Suzhou today on business with a set schedule based on the hotel front desk staffs information regarding length of time from the north train station to the hotel. I was disappointed to...
  • Value for Money
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would
recommend

Ms. SuzanDRS

(China)

Mar.11, 2015

Overall Satisfaction
"Nice break in Suzhou"
Nice break in Suzhou
We were warmly greeted by the doorman and the room was ready upon arrival, which was great. Breakfast is only until 10am, so we decided to grab a bite to eat in the Lobby Lounge bar- which was very...
  • Value for Money
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would
recommend

Ms. lovedoc10

(Shanghai, China)

Mar.15, 2015

Overall Satisfaction
"great experience with fresh and clean enviornment"
great experience with fresh and clean enviornment
i stayed in thss hotel for conference. we had an international conference there. the hotel ambience is very nice and the service is good too. we had two dyas cobference so, i stayed there for two...
  • Value for Money
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would
recommend

Ms. GroovyM

(Johnson City, Tennessee)

Mar.27, 2015

Overall Satisfaction
"Well done for conference"
Well done for conference
Was here for a conference and found the staff had everything well done. Rooms were large and clean. Meeting rooms and business needs were well taken care of and the staff was very helpful to our...
  • Value for Money
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would
recommend

Ms. Barbora P

(Shanghai, China)

Feb.23, 2015

Overall Satisfaction
"Average hotel, nice staff"
Average hotel, nice staff
We spent CNY in this hotel, so Im not going to complain about how crowded the hotel was, because that was expected. Good we had access to the lounge, so we could avoided the crowd on the breakfast...
  • Value for Money
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would
recommend

Ms. PBK66

Mar.05, 2015

Overall Satisfaction
"Almost 5 stars"
Almost 5 stars
My 3rd time to Suzhou, first time to this hotel. General impression is very good. Nicely decorated hotel, spacious lobby and extremely helpful staff. They greet you, not only at the lobby but also...
  • Value for Money
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would
recommend

Ms. Derek D

(Sydney, Australia)

Jan.29, 2015

Overall Satisfaction
"Great Hotel Great Location 10 out of 10"
Great Hotel Great Location 10 out of 10
Working for a week in Suzhou I was booked into the Kempinski Hotel Suzhou and given a room on the 22nd floor (2nd highest level). Brilliant Hotel ticks all the boxes, would be a great place to stay...
  • Value for Money
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would
recommend

Ms. dave w

(Mason, Ohio)

Jan.31, 2015

Overall Satisfaction
"Excellent rooms and service"
Excellent rooms and service
Stayed here twice and find the rooms impressively large, upscale and quiet. The hotel sits away from traffic and tends to be only 25% full so you hardly see any other guests. Fitness center is...
  • Value for Money
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would
recommend

Ms. Trisha C

(Shanghai, China)

Aug.12, 2014

Overall Satisfaction
"Very Disorganized..."
Very Disorganized...
Stayed here over a holiday weekend to attend a friends wedding... Positive: - Large rooms, large bedroom. - Serene surroundings. Negative: - Upon check-in we asked for a high floor room...
  • Value for Money
  • Location
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  • Hotel Facilities