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Reviews of Crowne Plaza Hangzhou Grand Canal, Hangzhou

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Hotels Reviews - Crowne Plaza Hangzhou Grand Canal

  • NO.333 Shangtang Road, Hangzhou, Zhejiang(Show Map)
  • Address in Local Language:杭州 拱墅區(qū) 上塘路329號(hào) ,近德勝路

Overall Satisfaction

From 20 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Shahab A

(Tehran, Iran)

Mar.31, 2015

Overall Satisfaction
"Worth only 4 stars"
Worth only 4 stars
The location is very bad. Far away from attractions and near a highway interchange. Grand canal neither tourist attraction nor beautiful at all. My room was old-fashioned and need to repair...
  • Value for Money
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would
recommend

Ms. Spoggo

(Buckinghamshire, United Kingdom)

Apr.06, 2015

Overall Satisfaction
"Good hotel poor location"
Good hotel poor location
Really well set up and maintained room in a large business hotel. Nothing to complain about here. The restaurant was a it chaotic at times and while the food was good it did notreally all fit...
  • Value for Money
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  • Hotel Facilities
would
recommend

Ms. Max_hkxx2001

(Hong Kong, China)

Apr.09, 2015

Overall Satisfaction
"Nice Hotel, Clean & Comfortable"
Nice Hotel, Clean & Comfortable
We are 3 families with kids booking 3 rooms for 2-3 nights. We stay at 19th floor and the rooms there are spacious. Baby bed is free to add to the room. The bathroom is also quite big. The bed is...
  • Value for Money
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would
recommend

Ms. xzhu

(Shanghai, China)

Feb.17, 2015

Overall Satisfaction
"Outdated building"
Outdated building
Stayed at a Club room. Parking was away from the building and quite a ugly walk. Hotel is old and the room was noisy from the highways below. Had a cup of tea at the Club lounge - had to go to...
  • Value for Money
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  • Room Comfort
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would
recommend

Ms. David R

(Oakland, California)

Jan.14, 2015

Overall Satisfaction
"Not ready for prime time"
Not ready for prime time
To be fair, I chose this hotel on price alone. It's located next to a major freeway interchange, but 1 that's not close to either CBD or to the famous West Lake. I ended up taking taxis...
  • Value for Money
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would
recommend

Ms. AmRightHereNow

(Victoria, Canada)

Nov.19, 2014

Overall Satisfaction
"Comfortable"
Comfortable
The hotel is comfortable enough. Meets all the requirements of a 4 star hotel. More pro-active help with my luggage will be appreciated. The bathroom has a see through wall, with blinds that you can...
  • Value for Money
  • Location
  • Room Comfort
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would
recommend

Ms. arnab1978

(Beijing, China)

Apr.17, 2014

Overall Satisfaction
"Pleasant stay"
Pleasant stay
I usually stay at the IC but chose Crowne Plaza due to proximity to my meeting venue. The location isn't great and about 25-30 mins drive to the West Lake during rush hour. Didn't see much happening...
  • Value for Money
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would
recommend

Ms. WhiteGhostly

Apr.18, 2014

Overall Satisfaction
"Great Hotel In Hangzhou,China"
Great Hotel In Hangzhou,China
Just stay a night at here after visited Hangzhou Songcheng. It's a great hotel,more comfortable than the hotel that I stayed in Shanghai.Come with 2 welcome drinks (soft drink) and wet towels in the...
  • Value for Money
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would
recommend

Ms. Wim H

(Shanghai, China)

Apr.18, 2014

Overall Satisfaction
"Disappointing"
Disappointing
When I checked in, I wanted a non smoking room. A received a non smoking room on a smoking floor. The room was smelling like sigarettes. When I complait, I immediately received an identical room 1...
  • Value for Money
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would
recommend

Ms. 808Made

(Honolulu, Hawaii)

Apr.29, 2014

Overall Satisfaction
"Very nice hotel"
Very nice hotel
I stayed in this hotel for 1 night in April 2014. The room was spacious and clean. Everything worked well and there was lots of hot water to soak in the tub. The separate glass shower was a nice...
  • Value for Money
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  • Hotel Facilities