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333 West Lake Road(Show Map)
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Address in Local Language:杭州西湖大道333號（南山路交叉）
Overall Satisfaction
From
56 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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Last
would
recommend
Ms. bodd2015
(London, United Kingdom)
Apr.19, 2015
- "Amazing"
- Amazing
Really good experience for my stay in Sofitel Hangzhou, with a nice room and correspondent services. Thanks a lot for the arrangement by Mrs Fay from front desk.
Good facilities and really nice...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. gullabella
(Lund, Sweden)
Apr.22, 2015
- "A stunning roof terrace"
- A stunning roof terrace
The hotel has a very elegant lobby and the room was also equipped with nice furniture and very big. Bathroom excellent. Wifi included but the connection broke very often. Food good. The roof terrace...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Daphne C
(Singapore, Singapore)
Apr.24, 2015
- "Great location"
- Great location
Hotel is walking distance from Hefang street, westlake and most shopping area. It is not easy to take the bus and taxis and better to walk or cycle. Overall service at the hotel is very good. All the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. sailorcat60
(DC)
Mar.16, 2015
- "A nice surprise"
- A nice surprise
We stayed here for 4 nights in early March. Our room was on the 4th floor facing the busy street and hotel's main entrance. That, actually, was our only complaint. This road is noisy, including what...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. mosto
(Hong Kong, China)
Mar.23, 2015
- "Beyond my expectations "
- Beyond my expectations
Mourners family of 8 took 4 rooms and stayed 2 nights in this friendly and lovely hotel which surprised me by performing beyond my expectations. When we arrived at the hotel, I thought the exterior...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. PSWong
(Singapore, Singapore)
Mar.24, 2015
- "Not a new hotel but suggest get upgraded to biz club"
- Not a new hotel but suggest get upgraded to biz club
The external of the building is not new. West Lake is just opposite but but near the attraction of West Lake. We decided to upgrade to biz club for a good price. It was rainy weather n the lounge...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. siouxsy
(California)
Mar.28, 2015
- "Great staff"
- Great staff
We didn't stay at this hotel but got stuck not being able to find a cab out of west lake. We walked into Sofitel and asked the concierge if he could help us with a cab and he helped us call a cab...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. worldview3
(Shanghai, China)
Feb.10, 2015
- "Good, not great"
- Good, not great
This is a nice hotel but it did not "wow" me. Although less that a block from West Lake, you can not actually see the lake from the hotel, unless perhaps from the fifth floor. The rooms are nice, but...
- Value for Money
- Location
- Room Comfort
- Service Quality
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would
recommend
Ms. SHERRYSEr s
(Kuala Lumpur, Malaysia)
Feb.16, 2015
- "nice stay"
- nice stay
location.great and convenient. near to west lake.
staff. friendly and helpful.
service. great. very welcoming and up to par
room. big spacious. clean . comfortable.
value. reasonable...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Bellottie
(Guangzhou, China)
Feb.26, 2015
- "A Nice and Friendly Hotel"
- A Nice and Friendly Hotel
Sofitel Hangzhou was closed to West Lake but not closed enough to walk to the main view. Hotel staff were very friendly and nice, I encountered pouring rain and decided to move to Sofitel from other...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities