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333 West Lake Road(Show Map)
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Address in Local Language:杭州西湖大道333號（南山路交叉）
Overall Satisfaction
From
56 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. Rose220401
(Singapore, Singapore)
Jun.11, 2015
- "Great location"
- Great location
This hotel is conveniently located walking distance from West Lake. There are a lot of restaurants around the lake. The air is very fresh in the morning and you can see a lot of people exercising in...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. GeekRockChick24
(Dusseldorf, Germany)
Jun.21, 2015
- "Close to both West Lake & the city makes a great experience"
- Close to both West Lake & the city makes a great experience
I stayed here for two nights with my husband and my dad, booking two separate rooms. My husband and I were upgraded to a king-size room, which was incredibly large and luxurious and faced the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Crissy_L_1977
(Taipei, Taiwan)
Jun.25, 2015
- "An unexpected stay"
- An unexpected stay
I had always been a supporter of the Hyatt Regency Hangzhou and when my friend suggested for us to stay at the Sofitel Hangzhou, I was a little hesitant as I knew it was an old hotel and I was under...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. axio99
(Singapore)
Jun.29, 2015
- "Good location"
- Good location
Hotel location to Westlake makes it convenient for you to walk to the lake and around, hotel is slightly dated but if you only intend to sleep and shower, it is actually a reasonable hotel especially...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Edwinbearlover
(Hong Kong, China)
Jul.02, 2015
- "Typical China level upmarket hotel!"
- Typical China level upmarket hotel!
Chose this hotel because of its location next to West Lake which was our primary reason for visiting this city, plus the benefits of Accor platinum membership.
The hotel is a typical upmarket...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. GandJ899
(Melbourne, Australia)
Jun.05, 2015
- "Fabulous Hotel, Room & Club Lounge"
- Fabulous Hotel, Room & Club Lounge
Spent 2 nights in a Luxury room with club lounge access. Very luxurous room with plenty of space, beautiful bathroom and extremely comfortable beds. The breakfast was amazing and the club lounge a...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. LuluNorthYorks_
(North Yorks,)
Jun.05, 2015
- "Very close to West Lake and great breakfast but small rooms. "
- Very close to West Lake and great breakfast but small rooms.
I stay at Sofitels when in China and this has to be one of smallest and potentially the oldest .
Customer service good, room size vey small ( like London or Hong Kong size) but you are staying vey...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. LewisHongKong
(Hong Kong)
May.27, 2015
- "5 Star Hotel Right Next to West Lake"
- 5 Star Hotel Right Next to West Lake
Stay on club floor in early April 2015. Room has been recently redecorated. Good size bathroom with separate shower. Decor was modern although I would like to see more oriental touch.
Staff were...
- Value for Money
- Location
- Room Comfort
- Service Quality
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would
recommend
Ms. Sophil888
(Shanghai, China)
May.31, 2015
- "Lovely Hangzhou Sofitel"
- Lovely Hangzhou Sofitel
Check-in was smooth, courteous, and helpful. Room was very nice. Club room was excellent. Great hotel facilities. Lovely views across West Lake during breakfast. Concierge team excellent. Bikes for...
- Value for Money
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- Room Comfort
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would
recommend
Ms. kaishili
(Singapore)
Apr.15, 2015
- "Perfect location"
- Perfect location
Easy access to westlake, it is within walking distance.
Room size is spacious, dining room service should have more choices.
Staff service rendered were good but communication in English needed to be...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities