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No 28,Hubin Road(Show Map)
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Address in Local Language:杭州市湖濱路28號(hào)（西湖邊）
Overall Satisfaction
From
96 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. rvonfeldt
(Redwood City, CA)
Sep.06, 2011
- "Great Hotel. Great Location"
- Great Hotel. Great Location
I rarely take the time to give these reviews. However, because of a recent two day stay at the Hyatt in Hongzhou, and because I personally often use these reviews as a reason for why I book, I wanted...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. FinickyTravelers
(New York City, New York)
Aug.14, 2011
- "Five-star view of West Lake"
- Five-star view of West Lake
Top-rated luxury hotel with splendid view of West Lake.
- Value for Money
- Location
- Room Comfort
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- Food / Dining
- Hotel Facilities
would
recommend
Ms. artistalla
(San Diego, CA)
Aug.12, 2011
- "My home away from home"
- My home away from home
I love Hyatt Regency Hangzhou, it became my home away from home. I travel to Hangzhou, China a lot and I always stay in this hotel. Hyatt Regency Hangzhou has 10 years of tradition, and has served as...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. YoCBoC
(Sunny Isles Beach, Florida)
Aug.05, 2011
- "NICE HOTEL IN THE CENTER"
- NICE HOTEL IN THE CENTER
Nice hotel, nice rooms and friendly staff. Great spa amazing massages. Connected to a shopping mall with designer stores Hermes, Gucci, Cartier , Zara & H&M etc etc. As soon as you step outside there...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. alm5150
(Derry, New Hampshire)
Jul.28, 2011
- "Best Location in Hangzhou"
- Best Location in Hangzhou
Right on the West Lake, with easy walks to view the temples and parks. Rooms were very nice, service staff was very attentive (front desk walked me to the elevators, bellman showed me all the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. VickyG026
(Orlando, Florida)
Jul.22, 2011
- "A dream come true"
- A dream come true
The Hyatt in Hangzhou is fantastic. The service is the best I've ever had, with the manager actually meeting you in reception, giving you her card and making sure you are happy all the time. A bowl...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Bonswa
(Valetta)
Jul.15, 2011
- "Terrific hotel, one of the best in China. Fantastic view, light show"
- Terrific hotel, one of the best in China. Fantastic view, light show
We stayed here in July and were wowed by the experience. The lakefront rooms provided not only a lovely view of West Lake, but also of the nightly water/ light show, which occurs every half hour. My...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. AjmMelbourne
(Melbourne)
Jul.17, 2011
- "Safe pick"
- Safe pick
This hotel remains consitent in quality of rooms.
However buffet dinner is very average
Location is best if you want to stay on the lake and many options outside the hotel to eat and drink
- Value for Money
- Location
- Room Comfort
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- Hotel Facilities
would
recommend
Ms. NanaAnne
(Richmond, Va.)
Jul.06, 2011
- "Great location and service-oriented staff"
- Great location and service-oriented staff
My granddaughter and I stayed here for 5 nights in June -- we hadn't expected to be there that long, but due to flooding in southern China, we were unable to go to one of the cities on our itinerary...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. MandyUK9
(Belgium)
Jun.14, 2011
- "Top class hotel with very service-oriented staff"
- Top class hotel with very service-oriented staff
We organised a congress at the Hyatt in Hangzhou and everything was excellent. The facilities, the food and most of all the very service-oriented manner of the staff, who also had a pretty good...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities