-
333 West Lake Road(Show Map)
-
Address in Local Language:杭州西湖大道333號（南山路交叉）
Overall Satisfaction
From
56 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
First|
Prev|
Page 5 of 6|
Next|
Last
would
recommend
Ms. Fleurflaneuse
(Mermaid Beach, Australia)
May.16, 2014
- "Outstanding service"
- Outstanding service
This is the best Sofitel I have ever stayed in. From the outstanding service to the tastefully decorated room an comfortable bed, I had a fabulous stay. It is in a great location by Westlake. The...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. ChuckL_Seattle
(Seattle, Washington)
May.28, 2014
- "Wonderful weekend at West Lake"
- Wonderful weekend at West Lake
Planned to spend the weekend in Shanghai but ended up in Hangzhou on short notice. Was stressing out about lodging because it was a busy weekend. Ended up at Sofitel West Lake and my problem was...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. TWGoh
(London, United Kingdom)
May.28, 2014
- "Pleasant, highly recommended"
- Pleasant, highly recommended
Stayed for 6 nights beginning of March 2014. The whole experience truly reflects the 5 star status.
Breakfast-choice was abundant and food is good. The proximity of the hotel to the Westlake is a...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. An Accor traveler
(Singare)
Feb.09, 2012
- "A nice place to relax and enjoy"
- A nice place to relax and enjoy
- The hotel room is beautiful, is clean room service staff is very polite.
- House keeping staff should check whether the hotel guest smoke in non smoking room and inform the counter staff or clear...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. VIKASCG
(Guangzhou, China)
Dec.18, 2011
- "Comfortable stay near the west lake"
- Comfortable stay near the west lake
I believe there are many choices available near the west lake.. could be better then this.. but i find this hotel good for value.. English speaking staff... warm service.. nice spa..good spread...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. A TripAdvisor Member
(Lezennes, France)
Dec.12, 2011
- "Business trip in China"
- Business trip in China
Excellent Hotel with nice view of westlake from upper floor terrace.
Warm welcome and real good service.
I will recommend for sure this hotel to all my colleagues and friends.
Nothing else to say, I...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. PamelaCheong
(Singapore, Singapore)
Nov.24, 2011
- "Most Convenient Hotel"
- Most Convenient Hotel
Though the hotel may not be as large as Shang but it is at a very convenient location. All walking distance to West Lake, to the shopping street, the restaurants as well as the foot spa (which we...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. miemiegirl
(Kuala Lumpur, Malaysia)
Nov.10, 2011
- "Good location, but not View that i have expected"
- Good location, but not View that i have expected
The hotel is situated at a good location, walking distance (2mins) to Westlake.
We upgraded our room from the normal Superior Room to the Luxury Room because it says that it has Westlake Avenue...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. linzerhi
(Raleigh, NC)
Nov.02, 2011
- "Excellent Hotel in a great location"
- Excellent Hotel in a great location
I stayed at the Sofitel Westlake during a recent Hangzhou vacation.
Prior to arrival, the hotel responded to my E-mail asking for advice on transport from the airport within 3 hours of receipt...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. A TripAdvisor Member
Oct.21, 2011
- "Fabulous hotel - with great customer service"
- Fabulous hotel - with great customer service
Lives up to the Sofitel reputation. Excellent rooms, impeccable bathrooms.
My only negative comment is the price of their extensive breakfast buffet - for a smaller appetite (eggs, croissant...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities